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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 305 reviews
90%
Recommend This Property

Ratings Breakdown

305reviews

  • 5 Stars
    197
  • 4 Stars
    63
  • 3 Stars
    28
  • 2 Stars
    10
  • 1 Stars
    7

Best place to stay when visiting Pittsburgh area

By

May 24, 2017

club

The room I stayed in was recently renovated and everything looked clean and new. Nice furniture, clean and comfortable bed, sheets, and pillows, spacious closets, and a dedicated table/stand to lay my suitcase open.
Hotel staff were friendly, helpful and made the environment very pleasant and welcoming. I definitely recommend staying at this place and it will be my first choice if I come to Pittsburgh again.

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not the usual HI express

By

May 19, 2017

platinumelite

Probably a previous hotel purchased by HI; small rooms, low ceilings, and under refurbishment construction

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Holiday inn

By

May 17, 2017

club

Awesome. It was wonderful to relax w my daughter on Mothers day

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Construction Zone

By

May 17, 2017

club

While staff is professional/courteous, the hotel is under renovation which will affect your stay. The fitness center is sorely lacking (poor equipment, no water/cups, little space); the pool is surrounded by mattresses and boxed items; sound travels (lots of door slamming, loud voices); and don't know if this was the case in all the rooms, but ours had ants.

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Great place to stay

By

May 13, 2017

Staff was friend and helpful, room was clean and new mattress was comfortable.

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Good experience

By

May 12, 2017

club

We enjoyed our stay which was on our way home from a family vacation to Disney in Orlando. After being on the road for 10 hours it was nice to stop at a comfortable location.

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Good staff service

By

May 11, 2017

Everything went well except that the mattress was too hard. Did not sleep well at all.
Loved the "night lights" in the room.
A very nice breakfast buffet.

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Great Service and comfortable bed

By

May 11, 2017

club

Newly upgraded hotel with excellent staff. Property well maintained. Enjoyed stay. Felt price was not commiserate with accommodations. Would book again if price point was more reasonable

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Can't Wait to See Finished hotel

By

May 10, 2017

club

Enjoyed the new beds! The housekeeper quickly came back and dusted off the microwave and refrigerator. He couldn't apologize enough. A great guy!
The new carpet was patched with glue stains, but the entire room was very nice. The new look is great.

It will be nice when the first floor is finished as it is the first thing you see upon arriving.

The staff was young and relaxed and very nice.

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Helpful Staff Comfy hotel Great breakfast

By

May 10, 2017

club

Excellent hotel, next time I am in the area i would choose this hotel.

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Decent hotel, rough first night

By

May 09, 2017

club

Hotel was nice, lots of construction. Abbie was great.

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Great to maintain Just announce it.

By

May 04, 2017

Hotel is updating during stay; staff are very good and helpful but painting smell, supply filling swimming pool area and hotel full make combinations of degraded service esp. crowded breakfast area with overworked one persons to serve it on 5/30/17, Hotel should have informed customers what to expect, I would have looked for other place to stay; not the staff fault but manager should thought of it.

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