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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 818 reviews
90%
Recommend This Property

Ratings Breakdown

818reviews

  • 5 Stars
    426
  • 4 Stars
    274
  • 3 Stars
    67
  • 2 Stars
    28
  • 1 Stars
    23

Excellent stay at Bristol City centre Hotel.

By

May 28, 2017

club

Very friendly staff and also very helpful , booked hotel for parents to go on the Flying Scotsman and turned out to be an ideal location for the station , and not to far for the rest of us to go into the city. The only down side is the parking,limited spaces and it's £12 but it is a secure gated car park . All our rooms very clean would stay here again .

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A relaxing stay

By

May 26, 2017

club

We stay in this hotel regularly and find it comfortable, clean and conveniently positioned near the station. We always get a warm welcome and friendly service.

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Conveniently placed

By

May 24, 2017

club

Tried this hotel as a stop over in order to be picked up from Temple Meads station the next day. Very convenient (across the road) and comfortable.

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stay in bristol

By

May 24, 2017

club

comfy rooms
easy to park
beds comfy
good wifi and tv
breakfast ok could do with mushrooms and tomatoes and more selection of fruit other than apple or orange.
water as drink as well as juice would be good

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Fab hotel

By

May 22, 2017

Clean rooms comfortable good location excellent breakfast

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great all round

By

May 21, 2017

club

the overall ambience was excellent. The staff were outstanding. The parking was easy and secure. The whole hotel was clean and comfortable. A pleasurable stay. we shall repeat.

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Really friendly comfortable hotel

By

May 19, 2017

We were just as pleased as last time we stayed here. It is such a convenient place to stay as it's opposite the railway station, behind which is the ferry into town. Also most buses stop outside.
We tried the new evening menu with family guests and they all enjoyed it. To have one of their pizzas up in the room is gorgeous too.
Their breakfast has so much choice and very tasty too.
Sorry to say goodbye to the staff as they are so nice.
TV and WiFi excellent too

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GREAT STAY

By

May 19, 2017

club

WE WERE IN BRISTOL FOR A ELVIS TRIBUTE, AND CHOOSE THE EXPRESS FOR ITS CONVENIENCE, AND WERE VERY PLEASED WE CHOOSE THIS HOTEL, BECAUSE THE STAFF WRE VERY FRIENDLY AND THE HOTRL WAS COMFORTABLE AND THE BREAKFAST WAS GREAT WE. WILL BE BACK..

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Good Location

By

May 19, 2017

club

Stayed 1 night on business. Good value and location. Over road from Templemeads.

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perfect location for visit

By

May 19, 2017

club

Hotel location close to train station and city centre was perfect, hotel was clean polite staff and not noisy.

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Comfy bed

By

May 18, 2017

club

The beds are much more comfortable than any other hotel I've stayed in. The staff were friendly, helpful and polite

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Servicio excelente del personal y cerca zona histórica.

By

May 17, 2017

club

El hotel está muy bién situado, cerca de la zona turística e histórica. El personal muy atento en todo momento. Las puertas de las habitaciones muy ruidosas al cerrarlas. Relación calidad precio buena, tratándose de Gran Bretaña. Muy bien comunicado (Trenes, autobuses, taxis). Lo recomiendo.

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