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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 633 reviews
76%
Recommend This Property

Ratings Breakdown

633reviews

  • 5 Stars
    270
  • 4 Stars
    167
  • 3 Stars
    70
  • 2 Stars
    63
  • 1 Stars
    63

Brooklyns finest

By

October 17, 2017

club

Never thought I would stay at a hotel in Brooklyn that wasnt overly priced and not big enough to breath. I really enjoyed my stay, loved the fact that breakfast and coffee was provided ( I thought that was only in the south). I would definitely stay there again. If I didnt book last minute it was nice to know that the price would have been very affordable, and the hotel is in a nice area, close to a lot of things!

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Great Breakfast and Great Service

By

October 16, 2017

Had an overall great stay at this hotel, only issue was with the internet. It would just disconnect and re-connected randomly. Other than that, everything else was great.

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Comfortable bed and great location

By

October 14, 2017

club

This was my second stay at this location. Met every one if my needs.

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Gary M.

By

October 11, 2017

club

Angelica and her staff are very responsive to guest needs, they are very effective problem solvers. The rooms are clean and comfortable, guest services responds quickly to any needs.
A mini refrigerator in each room would be helpful. We have stayed at HIExpress in Brooklyn several times and will continue to use this hotel when in the area.

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Overpriced average hotel.

By

October 11, 2017

Property is in poor condition. Staff friendly. Elevator too slow and only 1. Overpriced for condition of property.

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Disappointed

By

October 10, 2017

club

Room was not cleaned for the entire visit. Staff was not particularly helpful overall. Rate was higher than it should be for this experience.

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Nice Quality and Quiet Room

By

October 09, 2017

When I arrived the receptionist asked if I had a parking reservation and I did not. Had a known that they had non available, I would have changed my reservation. Parking in Brooklyn is just difficult to say the least and ended up parking a mile or so away.

Normally I would not have driven my car but this was an emergency. The hotel is typical for Holiday Inn, clean nice rooms and polite staff. I would highly recommend if not driving. I loved all the electrical hookups in the room which was very convenient. The TV was sweet with nice picture. All and all I don't have any difficulty recommending this location. .

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convienient location comfortable bed great breakfast

By

October 05, 2017

club

This hotel is very close to a family member. the staff was very efficient and courteous. I will stay at this location again.

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Nice Hotel poor front desk attendants.

By

October 02, 2017

would stay again in this hotel because of its location.

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Avoid if possible

By

October 01, 2017

club

Staff and building need total replacement, re-education and renovation. Front desk staff were the only competent people in the building

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Not a good experience

By

September 30, 2017

club

Not a good experience. Will not return to this hotel. It needs a lot of work

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The stay.

By

September 28, 2017

The hotel was central to our needs to access the community's varied offerings. The staff is competent, with an informed friendly manner. The facility offers all plus parking and is fresh and appealing in all ways. Great stay.

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