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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 708 reviews
93%
Recommend This Property

Ratings Breakdown

708reviews

  • 5 Stars
    514
  • 4 Stars
    133
  • 3 Stars
    28
  • 2 Stars
    25
  • 1 Stars
    8

Very clean very nice

By

October 20, 2017

club

The beds are extremely comfortable. Clean showers great breakfast

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HI Express Brookpark

By

October 19, 2017

If you're ever in the CLE airport area and require lodging, this is the place to stay! The staff is amazing, the rooms are clean and comfortable, and the property is close to the airport. Shuttle availability to and from the airport.

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Oct 15th 2017

By

October 19, 2017

club

Very comfy quiet and very clean.. The bed was very comfortable. Bathroom was very clean very cozy hotel

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Hotel stay

By

October 16, 2017

Overall good. Room can get some facelift. The staff is really nice and friendly.

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Very helpful staff

By

October 13, 2017

club

This Holiday Inn was comparable to what we experience at other Holidays, though this one seemed smaller. The staff was particularly helpful: getting us to and from the airport by shuttle; giving us airport information (as infrequent fliers); helping us box some breakfast food, since we would have lots more time at the airport than early in the morning to eat; looking for car keys we thought we had lost, but found deep in our luggage. Thanks to everyone!

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Great overnight airport stay with shuttle

By

October 13, 2017

club

The hotel staff was very friendly and accommodating. The hotel was very clean and a great breakfast selection available for us at 4:30 am. Shuttle service was very prompt.

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Friendliest staff I've ever met

By

October 10, 2017

platinumelite

It's not the Waldorf Astoria by a ways, but the staff at the front desk were as friendly as I have ever met. And I've stayed at hotels all over the US and many outside the country.

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conveient

By

October 09, 2017

platinumelite

have stayed here several times while flying out of cle.

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Comfortable and clean room, friendly staff

By

October 09, 2017

club

Great stay for office work, comfortable room and friendly staff. Decent breakfast options.

I wish the IHG reward points don’t expire so easily.

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Great Stay

By

October 07, 2017

platinumelite

Great experience. One of the better Holiday Inn Expresses that I have stayed in and I have stayed in many. Close, very close, to highway which I liked. Fast food two minutes away or two restaurants within walking distance, one across street. Twenty minutes to Cleveland Clinic.

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Great experience

By

October 03, 2017

Inexpensive, clean, quiet. Very comfortable. Staff was great.

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Great service

By

September 29, 2017

platinumelite

Everything was great the service was good hotel was clean and room was clean comfortable.

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