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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 589 reviews
93%
Recommend This Property

Ratings Breakdown

589reviews

  • 5 Stars
    426
  • 4 Stars
    112
  • 3 Stars
    23
  • 2 Stars
    21
  • 1 Stars
    7

Bed was very comfortable. Very clean room.

By

April 21, 2017

club

Everything was up to standards.

Howevver, this long survey maybe the reason guests do not respond,

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Good breakfast, comfortable place

By

April 20, 2017

platinumelite

Picked this place because it had a free breakfast, which had a decent selection. Staff was friendly. Downside was that a rollout bed was not available, but we dealt with it. Also, the street is in the midst of major construction, but we did not have a problem accessing the hotel.

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Overnight stay

By

April 17, 2017

club

Comfortable room, central location. Pillows were great

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Great staff even late at night!

By

April 15, 2017

We arrived late from flying into the airport. Airport shuttle was there and waiting. Quick friendly check in, rooms clean and great beds! Finally a bathroom with excellent lighting for applying make up! Hot breakfast in the morning! Shuttle again in the morning, awesome person! Thank You all!

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front desk

By

April 12, 2017

club

she was extremely helpful with all requests - the shuttle (taxi) and meals

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Cleveland airport

By

April 09, 2017

platinumelite

Service was good and is very close to airports . Staff was helpful and friendly.

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Excellent

By

April 09, 2017

We stay at this hotel whenever we go out of town, for pleasure, because it is close to the parking lot we use while away.

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great stay low shower pressure

By

April 05, 2017

platinumelite

Great staff from shuttle driver to front desk. Only problem was shower pressure was very weak.

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Exceptional service and great location

By

April 04, 2017

platinumelite

The staff at this hotel are exceptionally friendly and efficient, from the front desk to the breakfast area. I also found the rooms to be well-appointed and comfortable, and the WiFi never dropped once. Extremely convenient location for visiting the I-X Center near the airport, and yet surprisingly quiet! One of the quietest hotels I've ever visited. Slept great!

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Holiday Inn Express Cleveland Airport

By

March 31, 2017

platinumelite

We stayed at the Holiday Inn Express because of its proximity to the IX Center by the airport. We were in Cleveland for their big annual indoor car show.

Everything at the hotel went well, the staff was very nice and the room and breakfast were great.

We will stay at this Hotel when we return to Cleveland next year for the car show.

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Regional Operation Manager

By

March 30, 2017

This location is right off of the Highway and 5 minutes from the airport. Front Desk has always been very friendly.

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We'll done!

By

March 28, 2017

Very friendly. Clean. Comfortable. I was surprised by how nice this was. Thank you for a perfect visit

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