Rated 4.6 out of 5 by 473
Rated 5.0 out of 5.0 by emurray077 Nice hotel.
This is one of the nicer Holiday Inn Express locations I've stayed at. The staff was very friendly at check-in and recognized my elite status with IHG. The rooms were very well kept and there was a nice lounge on my floor with couches, a TV, and a fridge stocked with drinks. Although not near much noteworthy, this hotel is very convenient to the airport. I'd definitely stay again if I'm in the area.
June 27, 2016
Rated 4.0 out of 5.0 by Bumblebee03 Clean and comfortable - lighting a bit harsh
What you expect from a HI Express. Rooms appear recently updated and clean. Lighting in the rooms is a bit harsh in the use of "cold" CFL bulbs.
June 23, 2016
Rated 3.0 out of 5.0 by Chewbacca10 Recent HIE stay
I've stayed at this hotel at least 10 times in the last few years, the location is wonderful and the accommodations were always excellent. But this last visit was different, the desk clerk was uninterested, the carpets were soiled and torn, we had requested a third floor room and our request was not noted and I should have complained but I was too tired. I was disappointed especially since the rates have increased.
Spire elite member.
June 21, 2016
Rated 5.0 out of 5.0 by Craig316 Exceptional staff
The difference between hotels I generally stay at are the employees. This hotel has a great staff that went up and beyond to assist my needs through added convenience making the stay less stressful and more relaxing.
June 21, 2016
Rated 5.0 out of 5.0 by Cheryl0702 No more comments
No further comments. Survey is too long! I am at work and have no more time to do this.
June 20, 2016
Rated 5.0 out of 5.0 by DJJ59 Good Experience
I was greeted with care, concern, kindness and professionalism to start the overall experience. The staff was always friendly, and helpful..
The rooms were cleaned daily and breakfast was delightful.
June 17, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Very quiet and comfortable place
I had a great stay at this hotel. The hotel is very clean and quiet. The parking lot is well lit at night and secure. The staff was welcoming and very nice.
June 16, 2016
Rated 5.0 out of 5.0 by Tunde A Affordable place to stay and good service
I have found a home away from home when I go visiting Cleveland
June 13, 2016