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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 305 reviews
82%
Recommend This Property

Ratings Breakdown

305reviews

  • 5 Stars
    172
  • 4 Stars
    58
  • 3 Stars
    28
  • 2 Stars
    23
  • 1 Stars
    24

be sure to bring your own coffee.....

By

March 23, 2017

I really don't like to be negative and sound like a sally.... but be sure to bring your own coffee and by all means don't askt he staff about it, they'll have a hissy fit.

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happy except pool not open

By

March 22, 2017

very nice and convenient. Have stayed here before and staff has always been so kind and friendly. Only complaint would be that pool was not open. Temp 90 degrees

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Great staff

By

March 20, 2017

club

The staff was great...even if the room quality wasnt!

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Large room for handicap

By

March 19, 2017

club

Large room for wheelchair accessability. Shut down of breakfast was fast....don't be late. Lots of things within walking distance. Easy parking access.

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Nice, comfortable stay.

By

March 16, 2017

I had a nice stay at the Holiday Inn Express in Brownwood. All the staff greeted me and were friendly. They were able to change my room location to the top floor, just to insure that I had as quiet a room as possible (I'm a light sleeper). The room was as clean as one in a brand new hotel. I would stay there again, no question about this!

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Brownwood

By

March 13, 2017

Repeat customers. Great staff!!
Accommodating and great with suggestions!

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Nice area!

By

March 08, 2017

club

The hotel is in a great location near the mall and food, it was clean, the staff was friendly and the breakfast was great! Will stay here again the next time we roll through Brownwood.

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Brownwood

By

March 07, 2017

club

Great as always. I only stay at IHG facilities. I have bee. An IHG member for severals years and will not settle for any other hotel.

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Great service and excellent breakfast

By

March 07, 2017

I always stay at this Holiday Inn Express when I am in Brownwood. The staff is friendly and will help you out in any way. The breakfast is always fresh with variety.

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Nice as expected from an IHG hotel.

By

March 05, 2017

Nice as expected from an IHG hotel. The air conditioning could be a little cooler but other than that nice relaxing stay.

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Great Staff

By

March 04, 2017

club

I had to make a quick stop for sleep traveling to work. The staff was fast and friendly. The hotel was clean and I was able to get the rest I needed to get me back on the road the next morning.

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Comfort

By

March 01, 2017

club

Great bed! I don't know the company that makes the mattress, but I plan to find out and buy one just like it!

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