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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 338 reviews
83%
Recommend This Property

Ratings Breakdown

338reviews

  • 5 Stars
    195
  • 4 Stars
    63
  • 3 Stars
    30
  • 2 Stars
    24
  • 1 Stars
    26

Another great stay

By

June 26, 2017

platinumelite

I stayed here for business because HIE is always clean, comfortable and staff are courteous. This hotel was no exception. Nice accommodations.

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Staff and Accomdations were very nice

By

June 25, 2017

club

Arial, on the night shaft was very helpful to all of us staying over the past several weeks ! She should train other CSR's on how to help Customers .
She was great !

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Very relaxing and comfortable

By

June 23, 2017

club

My Husband and I came as a last minute stay. And we where shown the room, before booking it for the night. We where very pleased with the service. We relaxed and would come and stay again.

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OK Stay

By

June 16, 2017

club

Everything was pretty good except when watching the NBA Finals on ABC, the channel kept freezing and going in and out.

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Willie from Austin

By

June 11, 2017

club

Good place to stay one or two days. The survey is a pain to complete but the hotel is very nice.

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Sports!

By

June 05, 2017

club

Average at best breakfast. Very convenient location. Lacking ice machines on each floor. Really disappointed that the channel ALL local professional sports teams play on NOT in cable package. Makes me leave hotel to watch. A hot tub would be a nice add on.

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Great service and excellent room conditions

By

May 29, 2017

We enjoyed our stay and would definately plan on coming back in the future.

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Brownwood

By

May 29, 2017

Clean room and very friendly staff. Would recommend this facility if visiting the area.

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Holiday Inn Express

By

May 23, 2017

club

Wonderful place to stay. Loved the "home" atmosphere and the friendly people.

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Room clean and adequate size. All service was great

By

May 22, 2017

I was very pleased with my stay. The staff were courteous and helpful. The front desk personnel were professional. My room was great

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Best in Brownwood

By

May 21, 2017

This is my go to property for Brownwood. The staff is so friendly and helpful, I wish all IHG properties had similar staff.

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Work done. Good nights sleep.

By

May 14, 2017

Overall was able to get work done and relax. Slept well. I was treated politely and the room was clean.

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