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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1172 reviews
89%
Recommend This Property

Ratings Breakdown

1172reviews

  • 5 Stars
    682
  • 4 Stars
    294
  • 3 Stars
    94
  • 2 Stars
    61
  • 1 Stars
    41

Very mislead

By

November 20, 2017

club

Terrible experience airfare was very useless not healthful the lady serving breakfast turned off all the machines and nobody can eat breakfast or have pancakes or waffles on purpose so they can leave early they talk in Spanish understanding however I did $6 and I understood what they said and how they turned off all the machine and it wasn't and when I questioning on them or embarrassed because I understood their language horrible experience and holiday and was aware of that is nothing they can do
We were told that we were only 3 miles from Fisherman's Wharf and this is the reason why they put this location and then when we got there the lady at the front desk told us we are actually 45 minutes away in a car there's no way you can walk there and even if we want to cancel and go to the correct location that we were pushing that it would be too late and we were stuck there and being misled by Holiday Inn reservations

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