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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

3.9

based on 318 reviews
79%
Recommend This Property

Ratings Breakdown

318reviews

  • 5 Stars
    154
  • 4 Stars
    65
  • 3 Stars
    33
  • 2 Stars
    39
  • 1 Stars
    27

Burlington ,owa stay

By

June 22, 2017

club

Excellent stay. Overall astonidh experience. But need kitchen

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Exceptional Service

By

June 22, 2017

The service and friendliness was awesome! Anytime we needed something they went out of their way to make it happen. We actually had a flat tire, tried calling a local retailer to see their service hours but could get no answer. There was a worker getting off work and said he would swing by there on his way home and call back with the hours. He sure did too! Also, the front desk help was awesome!

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All good

By

June 22, 2017

club

Garrett was an awesome individual and a great person for the hotel. He made everyone enjoy their evening. Was not happy last night that no one clean or room.

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Very clean and friendly staff

By

June 20, 2017

club

My stay at the Burlington Holiday Inn Express was pleasant. The staff was very friendly and the breakfast had a great selection. The rooms were very clean and comfortable. My only nit-picky comments were that the cable does not have a "guide" channel and the bed was not quite as soft/squishy as I love; I still slept good.

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Great service

By

June 18, 2017

club

Anytime I needed something, it was addressed immediately. The beds were comfortable. The desk had knowledge of the area and was able to give recommendations.

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Burlington, IA Stay

By

June 18, 2017

Great hotel stay. Hotel was clean and quiet. Newer hotel or recently remodeled. Breakfast had plenty of choice. We would definitely stay here again!!

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Average room and breakfast

By

June 08, 2017

club

Based on availability of hotels in this area, this hotel was as good as any. Breakfast was just average but room was comfortable. The price was higher than comparable hotels we have stayed in recently. If the price had been better we would have rated this hotel higher.

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Comfortable bed

By

June 07, 2017

club

The bed was so comfy along with the pillows. I fell asleep immediately!

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Burlington

By

June 06, 2017

platinumelite

stay here all the time, rooms are new, everything is new, beds, pillow, paint, carpet all new. dining area new. this is like a new Hotel been staying here for 10 years. Staff is friendly. Hot tub not so great.

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Great Service a Modern Hotel

By

June 06, 2017

club

I had a great stay at the Burlington Holiday Inn Express. The staff was friendly and efficient.

The room was nice, clean and comfortable.

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Desk person was very helpful getting on the internet.

By

June 02, 2017

platinumelite

I had difficulty getting on line. The desk person came to my room to assist. Very helpful.

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Comfortable bed and friendly service

By

June 01, 2017

The bed was very comfortable and the employees were very courteous and helpful. We did not care for the water pressure in the shower. We did like the snack area. The location was good, with lots of places to eat and shop. The breakfast was very good also.

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