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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 746 reviews
92%
Recommend This Property

Ratings Breakdown

746reviews

  • 5 Stars
    427
  • 4 Stars
    215
  • 3 Stars
    55
  • 2 Stars
    28
  • 1 Stars
    21

Great location, great staff and awesome breakfast

By

September 18, 2017

club

Room great, staff all friendly and helpful and breakfast has a huge range and plenty of everything with the staff always across it. Full laundry facilities that were easy and ideal for use. Location across the road to sky train which made getting in and out of downtown easy as and quite affordable. HUGE mall next door where we food courted some cheap vegetable based dinners each night and could get groceries as we needed them.
Only possible thing to suggest here was that they get a overlap system for their black out blinds as it was hard to get the room fully dark to sleep.
Would highly recommend for staying if in this area. Better than a lot of Holiday Inn's we have stayed in.

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Great location near mass transit

By

September 14, 2017

club

Excellent front desk service, comfortable bed, breakfast included.

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Good Hotel

By

September 14, 2017

Good hotel would recommend to friends and family. Stay there next timw,you travel to,the area.

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Good service

By

September 13, 2017

Staff are friendly and kind. Will be back again next time

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Express services

By

September 13, 2017

I will come back to this express. I loved it and the service

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Outstanding Overall

By

September 07, 2017

club

Our stay here was very pleasant. The room was outstanding; very clean with great views outside on all sides. The staff were friendly and easy to deal with. I would definitely stay here again the next time that I'm in the Vancouver area.

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A cozy hotel staying comfortable

By

September 07, 2017

Overall is all good. Who's the best? Every one is, special thanks to kitchen and room service staff for their efforts.

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Great Location

By

September 07, 2017

club

Great location, shopping, food, public transportation all within walking distances. Very attentive, front desk is available 24 hours per day if you need assistance.

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Poor value but great location

By

September 07, 2017

We stayed in room 305. The room was dark, needs more lighting. Some of the lamps were broken. The bathroom floor was dirty and has an overwhelming smell. The carpet in the room was old and dirty. The furniture is all scratched up. Overall the room need a major face lift, it is currently very old looking and dark. The staff and service was excellent. Location is prime. But for I don't think the value is not as good for what you get.

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Great Stopover!

By

September 07, 2017

This hotel is within a great location of Burnaby, excellent amenities such as shopping, dining and public transport.

The staff are very efficient and attentive to your needs.

The room was a good size and very clean. Breakfast in the morning was typical, but hit the spot.

I highly recommend this hotel, it is within 20 minutes of downtown Vancouver via the Skytrain.

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Love this hotel and location

By

September 06, 2017

club

Minutes away from public transit. Safe and secure parking and facilities. Great reno's recently from what I can remember. Would love a hot tub here.

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Great experience!!

By

September 04, 2017

Great place to stay at when visiting Vancouver! Easy access to metro town and sky train terminal

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