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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.3

based on 593 reviews
92%
Recommend This Property

Ratings Breakdown

593reviews

  • 5 Stars
    332
  • 4 Stars
    181
  • 3 Stars
    41
  • 2 Stars
    16
  • 1 Stars
    23

Overall

By

May 29, 2017

I enjoyed both nights we spent, atmosphere was fantastic and staff were very friendly. Place was very clean, just remembered now our bedding wasn't changed when the cleaner said she was going to come back. That just come to mind, so that was the only thing really.

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Holiday Inn Express Burnley

By

May 29, 2017

club

I use HIE regularly when visiting relatives. I have always found the staff and the resources to be excellent. The staff are professional and caring spending time to explain and to give information. The rooms are comfortable well equped and clean.
Breakfast is very good and I like the self service elemenyt. The dining room, even when it is full is kept clean and tidy.
My visits to Burnley are to see family and friends and absorb the atmosphere of the town I still love even though I left nearly forty years ago and since I discovered HIE the pleasure of my stays have been made even more happy

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Happy and friendly staff

By

May 27, 2017

Clean room of a good size bed was comfy and the staff were welcoming and friendly :)

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Good clean hotel

By

May 26, 2017

Polite and friendly staff
Excellent for our purpose

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Comfortable and convenient

By

May 24, 2017

club

Great place to stay, warm and friendly staff. Everything need and nothing is too much trouble.

Room is suitable for business needs and beds are comfy.

Breakfast was delicious and hot.

What more can you ask for

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Comfortable stay

By

May 23, 2017

club

My stay was comfortable and relaxing. Would definitely recommend holiday inn.

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Convenient and user friendly

By

May 20, 2017

club

We have travelled in varying numbers over the past 6 or 7 years as a family. The Holiday Express in Burnley has provided all that we need for the short to mid term stay (normally 3-5 nights. Staff have always been friendly and helpful and hotel facilities adequate. If there is a downside it would have to be on the side of catering. Breakfasts are generally acceptable but there can be a shortage of some items and variety at times. ( e.g. Bacon not cooked very well and it would be nice to have option of fried egg).

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Unexpected Surprise

By

May 16, 2017

club

I booked this hotel due to a mix up with a rival hotel chain, I can honestly say that I got the better end of the mix up, the hotel was bright and welcoming, the staff where friendly and well presented. The room was immaculate with all the usual facilities expected. I had the best nighs sleep in a hotel bed ever and my wife agreed with me for a change!!!!

I will definatley be staying at Holiday Inns again for both business and leisure

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Comfortable bed and great service.

By

May 16, 2017

nice clean hotel, does what is says on the tin. would stay there again

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Good place for overnight stop

By

May 15, 2017

club

Great staff and good evening meal. Nothing else to say.

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HIE, Burnley M65 Jnt.10

By

May 15, 2017

club

The whole experience was super efficient and suited my needs perfectly.

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Excellent service from staff

By

May 11, 2017

club

Recommend as great value for money. Clean bedrooms and reception was 1st class

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