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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 549 reviews
91%
Recommend This Property

Ratings Breakdown

549reviews

  • 5 Stars
    301
  • 4 Stars
    169
  • 3 Stars
    40
  • 2 Stars
    16
  • 1 Stars
    23

Friendly and professional staff

By

March 28, 2017

club

Good stay in a pleasant surroundings, the only problem we encountered was we asked about decaf tea bags in the breakfast room and we were told they only stocked decaf coffee, there are many people who have to avoid caffeine for various reasons, we feel the hotel should review their policy on this.

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Great stay and clean

By

March 22, 2017

Used this hotel as a 1 night stop before we attended a wedding. Our stay was perfect with no faults that weren't immediately fixed.

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Comfortable stop

By

March 22, 2017

A great Holiday Inn express

Brilliant service and, comfy room and good breakfast

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Excellent service

By

March 21, 2017

club

From check-in to check-out the service from staff was excellent. Enjoyed our evening meal!

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Room was clean plenty of hot water for shower

By

March 20, 2017

club

Staff was very polite and welcoming the wifi helped as their was two young boys with us which kept them occupied and plenty of breakfast choice for everyone.

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last visit

By

March 17, 2017

attending a family funeral and visiting relatives out most of the day in only in the evening no other comments

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A really good value clean Holiday Inn Express

By

March 13, 2017

Facilities great along with very professional and helpful staff.
A very pleasant stay and as we will be visiting the area regularly over the next few years it will be our intention to stay here again and again.

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Great service and value

By

March 13, 2017

club

Ample parking, pleasant helpful staff. Very clean, comfortable rooms. Great value for money. We will always use Holiday Inn Express as our first choice when looking for places to stay.

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poor communications with parent company

By

March 09, 2017

club

very complicated online booking through parent company.

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Great service

By

March 09, 2017

club

Good trip
Had shops time
Comfortable
Staff were excellent veery friendly and helpful

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Top STay

By

March 09, 2017

club

Really enjoyed out stay here. Were quiet poorly so its was a lovely place to relax we ordered a take away slept really well as it was quiet and super comfy. Just wish there was a bath! Also we forot toothpaste and they didnt have any so a little gutted as was very far to the shop.

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HIE Burnley

By

March 06, 2017

club

Usual reliable and good standards. Clean and tidy. Efficient service.

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