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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 430 reviews
90%
Recommend This Property

Ratings Breakdown

430reviews

  • 5 Stars
    226
  • 4 Stars
    143
  • 3 Stars
    37
  • 2 Stars
    14
  • 1 Stars
    10

clean room

By

March 27, 2017

club

my stay was very good
i will recommend to my colleagues to stay at your hotel

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Very helpfull and cheery staff with nice and ok facilities.

By

March 26, 2017

club

I was greeted by 2 very efficient happy receptionists and was booked in and in my room in no time at all. The hotel was nice and clean and all facilities well maintained.
My only grip was that i always seem to end up with a single bed even when a double has been requested. This is an area that holiday inn as a whole need to look at because it is very off putting for me at least.

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Burton upon trent

By

March 24, 2017

club

Hotel was clean and I had a good nights sleep only issue I had was the bathroom was cold, but clean and inviting

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Burton revisited.

By

March 22, 2017

club

The staff were extremely helpful and friendly. The room was clean and the bed extremely comfortable. Best nights sleep in months.

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Overnight stay for an event

By

March 22, 2017

club

Superb service, friendly and accommodating staff, every need met. Thank you.

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Quietly efficient

By

March 19, 2017

club

Good place to rest
Room warm and comfortable with a good shower

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First impressions last

By

March 16, 2017

club

Greeting on arrival was lovely, with the 2 staff members taking time to help out with a couple of question I had.

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Clean and comfortable

By

March 14, 2017

club

Clean room. Comfortable bed. Tv worked for rugby match

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regular business stay

By

March 11, 2017

a comfortable hotel. The staff are always friendly and attentive. Parking is always available and easy. Breakfast choice is limited and not great quality but overall always a comfortable stay.

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An ideal place to stay for Burton and area

By

March 10, 2017

club

We used to live in Burton so know it very well. This hotel is well placed and a reasonable price. The staff are always excellent - we stay 3 or 4 times a year when visiting friends and family. Breakfast is included and very good. My only niggle is that I would like better quality orange juice (tastes watery) and thicker toast. That is all I have for breakfast so it matters to me. However, one member of staff went out of his way to find me the crust from the bread so I could have thicker toast - and did it the second morning without being asked. We are told that extra items are to be added to breakfast soon, such as bacon which will be welcome to my husband. Also, they are introducing a dinner menu. Great service at this hotel. Free coffee in the lounge is also a welcome amenity.

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Welcoming staff and Great service

By

March 10, 2017

club

I have stayed at this hotel many times for business reasons. Staff here are exceptionally welcoming and always prepared to help in any way - I will return now doubt

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Good service by reception staff, friendly and helpful

By

March 05, 2017

club

Only complaint was the control of the hot water system. Could be better

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