Rated 4.3 out of 5 by 308
Rated 2.0 out of 5.0 Tournament
The accomodations are spacious and comfortable, most of the staff were courteous and helpful however there were a few incidents that should have been handled with professionalism and unfortunately they were not.
Ensure when you book at this hotel you have a clear understanding of the cancellation process and their process for handling payment...when it will be processed.
There was a mistake on my final bill, which had already been processed, however they did correct it immediately when it was brought to their attention. Accomodations are private, quiet, breakfast had options and was good quality, its a good location for shopping etc.
May 20, 2015
Rated 5.0 out of 5.0 by Parker1 great experience
We had another great stay here. Kim and her staff make it easy for us to reserve a great room and enjoy a relaxing stay in a suite. Great room and great stay!!!
May 19, 2015
Rated 4.0 out of 5.0 by Maximus55 Friendly staff overall great place to stay
No major complaints other than mattress and springs on fold out couch bed have seen better days.
Lots of amenities in close proximity, convenience store, coffee shops, restaurants.
As we had our dogs accompany us on trip, the availability of dog parks in the area and ease of access to areas around the hotel for dog buisness, made for a trouble free stay.
May 16, 2015
Rated 5.0 out of 5.0 by jslice Great Hotel, not great parking
I have stayed at this hotel a few times. The suites are very accommodating for my family. A desk area, couch and separate TV that you can relax in after the kids go to bed. I found the beds to be very comfortable, the breakfast was quite good for being included in the rate. The attendant was good about replenishing the food as it ran low. All in all, good experience, would stay again. Pool is clean, fun with a big waterslide - kids love it. Only complaint is the parking. The parking lot may be a little small. I've had situations where I've had to park on the street after coming back to the hotel after dinner.
May 13, 2015
Rated 4.0 out of 5.0 by SMO123123 Nice staff, hotel just like other HIEs....
The hotel is a little hard to find, but it's situated near a number of places to eat within easy walking distance. The parking is crowded and the hotel is generally tired and obviously not new. My room had a 80's shower/tub and the bathroom sink could not have been smaller...at least the tiny Holiday Inn soaps matched the sink (they look like used bars of soap you would throw away at home because they're so thin). The staff were very friendly and helpful and the workout room had everything I needed to stay fit. The breakfast is the same old stuff,....and I don't know why kitchen staff insist on putting bananas in the fridge....they get brown spots on them and DO NOT NEED TO BE REFRIGERATED! I liked the hard boiled egg offerings which I have never noticed at other HIEs before. I'll be back!
May 13, 2015
Rated 5.0 out of 5.0 by Bwana Kuba overall X-lent
did not like the noise from other bathroom use.....
May 13, 2015
Rated 5.0 out of 5.0 by Jacie123 Holiday Inn Express Calgary
Great room, affordable, clean, friendly service. Will stay again.
May 12, 2015
Rated 5.0 out of 5.0 by KB7188 Review
Good experience, no complaints at all. Breakfast could have had more variety if I was being picky.
May 9, 2015