Rated 4.5 out of 5 by 321
Rated 5.0 out of 5.0 by Stanvanorder Boston Marathon Stay
Overall a very good experience. The exterior had me a little concerned. The property looked aged. But the rooms were very nice and comfortable
The staff in the lobby were excellent. They presented themselves in a very courtesy manner. Always willing to help and answer any questions.
The only downside was the overall cost. I understand it was Patriot Day weekend and economics dictates pricing by demand. But Whoof!!! It was expensive.
April 24, 2015
Rated 4.0 out of 5.0 Excellent Customer Service - Not so excellent value
If this was a business trip, then I would have been okay with the location and amenities offered. It was not. My 12yr old son's first comment was "Nice view dad - NOT!!" as soon as we settled in and looked outside. For the price, this location is NOT worth it and I would rather pay less and drive into the city from say your Hartford CT location (which we stayed at 2 nights before our night in Cambridge.)
Your staff - Melvin - in particular was par excellence and almost made up for the marginal amenities and value.
April 23, 2015
Rated 4.0 out of 5.0 by jaqueline43 Marathon Stay
It was adequate for my purpose. I appreciated the microwave and fridge in the room. Close to the T.
April 23, 2015
Rated 4.0 out of 5.0 by boston_travel12 Great service
the location was not what I expected - but once inside the hotel - everything was great!
April 22, 2015
Rated 5.0 out of 5.0 by Paulette46 Great Place to stay
Loved my visit to Holiday Inn Express. People that worked the desk were wonderful. Arranged for taxi's and looked up information on places I wanted to visit.
April 20, 2015
Rated 4.0 out of 5.0 by ASTrains Decent room, good breakfast and convenient
My entire immediate family (12 people) choose to stay here for three nights in April 2015 and the hotel was just what we were looking for - a very convenient and modern hotel for our multiple journeys into downtown Boston and Cambridge. The staff was friendly and the free parking (limited) and complimentary breakfast were great. We would definitely recommend staying at the hotel again and we intend to return back to the hotel soon as my niece continues her studies at one of the local universities. Only negative was a very minor problem with the stopper in the bathroom sink in two of the three rooms my large contingent utilized during our stay that was not immediately fixed after it was reported to the staff.
April 19, 2015
Rated 5.0 out of 5.0 by jane250 Comfortable bed but was looking for extra blanket
Left behind some credit cards which thankfully were
found. Management called back and were willing to
mail them Thanks a bunch!
April 15, 2015
Rated 5.0 out of 5.0 by hockey fans Fantastic Staff
The staff was wonderful. Dana, front desk, made sure that we were taken care of and all of our needs were met. The rooms were very clean.
April 15, 2015