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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 672 reviews
90%
Recommend This Property

Ratings Breakdown

672reviews

  • 5 Stars
    383
  • 4 Stars
    196
  • 3 Stars
    53
  • 2 Stars
    24
  • 1 Stars
    16

Boston Marathon

By

21 abril 2017

platinumelite

I ran my 13th Boston Marathon and I will definitely be back to this hotel. The morning of the race, they started breakfast at 5am. They had Apples, oranges, Power Bars, Water, etc... plus bags for us to carry it in to the start. NO OTHER HOTEL has ever done that on race morning. Plus, it is close to the Lechmere T station and easy to get downtown to Boston. My wife walked to the finish area - probably 1.5 miles - easy walk.

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overall good

By

18 abril 2017

The front desk was courteous and professional and made sure I knew what the amenities were. They were welcoming of family/friends staying to visit Mass General patients and offered a discount. They also covered the shuttle ride from the hospital to the hotel. Housekeeping staff was upbeat and helpful.
I especially enjoyed the breakfast choices and quality of the food. I would rate as better than a diner. I had the scrambled eggs, bacon, wheat toast, coffee with non fat milk and took a banana and Chobani yogurt to go.
On the negative side, the "workout room" was a block away and inconvenient for a hotel stay. It might have been okay during the day, but since it was night and I didn't know the area I didn't venture. The room could have been cleaner - the blinds, sofa bed handle and the hair dryer were sticky. No idea what was on them and I'd rather not know... We had a junior suite and the door knob was broken between the two rooms.
Overall, I'd recommend as the pros outweighed the cons.

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Comfortable clean room

By

17 abril 2017

club

The hotel was clean and comfortable. The breakfast was excellent. Very close to the train station made it easy to get around.

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Good Affordable Stay on the Outskirts of Boston

By

15 abril 2017

platinumelite

The Holiday Inn Express was located just 20 minutes by foot from the Northern edges of Boston's city limits. The staff was kind and courteous and the rooms and hotel common areas were clean and comfortable. The hotel was undergoing renovations and a condominium was being built next door which resulted in a noisy wakeup, but otherwise the stay was very enjoyable.

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Brewers

By

15 abril 2017

It was in great location to everything . Had little construction going on an was a $30 parking to park on property but over all it was a great stay

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Nice room and excellent staff

By

15 abril 2017

club

The room was ready when we checked in a few minutes early. The staff was friendly and efficient. The room was clean and comfortable

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Comfortable

By

04 abril 2017

club

Good for short business visits - good breakfast seating

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Great stay!

By

03 abril 2017

Clean, attractive room. Felt safe staying here. Construction on hotel made it a little difficult to navigate entrance but it is temporary! Needed to adjust my reservation prior to arrival and front desk person on phone was delightfully helpful and accommodating.

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Perfect Cambridge location and friendly service

By

02 abril 2017

club

My wife and I needed to stay in Cambridge for several days and found this Holiday Inn to be just right. Quiet, roomy rooms, friendly helpful front desk staff, nice breakfast every morning, close to shopping center with supermarket, drug store, etc., short walk to the T.

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Great value

By

01 abril 2017

Extremely comfortable bed and pillows, clean room and a great staff

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Parking Issues

By

31 marzo 2017

club

Stayed 18 nights here for business..Some days had to park across street to to lack of parking. Also no guest laundry. Refrigerator made noise..Reported to management. Never fixed.

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Convenient location and good service

By

27 marzo 2017

club

Hotel is located close to public transportation and provides quality service for a reasonable price.

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