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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 628 reviews
84%
Recommend This Property

Ratings Breakdown

628reviews

  • 5 Stars
    296
  • 4 Stars
    213
  • 3 Stars
    53
  • 2 Stars
    33
  • 1 Stars
    33

Good hotel, good venue, valued price

By

June 27, 2017

club

Hotel was very neat and clean, staff very polite, good location for visiting Kent.
Excellent value, breakfast typical of European type hotels, but plenty of choice.
We would surely recommend this Hotel for your stay in Kent.

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Excellent staff and comfortable room.

By

June 26, 2017

club

Repeat customer of Holiday Inns. Staff in Canterbury were particularly good. Room very comfortable and clean. Only real downside was lack of lift to the upper floor.

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Clean and comfortable

By

June 26, 2017

club

The Holiday Inn Express Canterbury is a clean and comfortable hotel, conveniently located for the university and the city centre. Staff are friendly and helpful.

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Holiday stop over

By

June 24, 2017

club

Good hotel used as a stop over for holiday.
Used bar and a very good breakfast provided within booking price

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Motel style, reliable

By

June 23, 2017

club

Great stay at this motel style property. A good place for travellers or business people. Great wifi.

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Close to Canterbury

By

June 23, 2017

club

Have used this hotel several times now as it is conveniently close to Canterbury. Have always found the hotel welcoming and the rooms clean. Rooms towards the rear of the hotel are very quiet, those towards the front noisier as they are near to the main A2 trunk road. Otherwise would thoroughly recommend this hotel as good a good value facility close to the City of Canterbury.

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Reasonable Service

By

June 22, 2017

club

Not an exceptional hotel, but a good stay none the less.

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Noise

By

June 21, 2017

platinumelite

People do tend to slam doors but that's every hotel I guess. Nice place to stay and the front desk check in was easy.

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Posizione strategica

By

June 20, 2017

club

Ottima la posizione proprio sull'autostrada e vicino alla stazione di rifornimento

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One night stand

By

June 20, 2017

This is a highway hotel good for one night overnight stay only

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friendly staff and greta service

By

June 16, 2017

club

The old saying "you don't get a second chance to make a first impression" is still valid where ever you travel, and the Holiday Inn Canterbury did not disappoint, The service from checking in to checking out was exceptional, I am a regular traveler around the world and do not give praise easily but it is well deserved in this case. I will return.

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Last Holiday Inn Express to Dover

By

June 16, 2017

club

We have stayed at several Holiday Inn Express hotels before and are aware of the standards they keep. The Canterbury one, in my opinion, started of good but deteriorated as the room was left with rubbish one day, and rubbish the next without being hovered.

The hotel accepted this complaint and suggested a compensation deal which we accepted. Upon arriving home they advised they had changed there minds; so customer service, to me, is not high on there agenda.

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