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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 511 reviews
89%
Recommend This Property

Ratings Breakdown

511reviews

  • 5 Stars
    331
  • 4 Stars
    110
  • 3 Stars
    28
  • 2 Stars
    25
  • 1 Stars
    17

Never staying there again

By

January 17, 2018

club

The desk staff on arrival was too busy watching a video to spend any time checking us in. He refused to add our AAA discount to the bill and then promptly went back to watching video. Front desk called our room at 11pm to report that our yellow mustang had it lights on. We don't own a yellow mustang. We were there for a funeral and had the worst experience. Even calling the 800 number did not help. We were promised a manager call within 15 minutes...and we still have had no call and no correction to the bill. I am writing a complaint letter to the CEO and will NEVER stay at Holiday Inn again.

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