Rated 4.5 out of 5 by 261
Rated 4.0 out of 5.0 by California Girl 100 Large room and large breakfast
My two-night stay was what I expected. And that was good. The room with the two queen beds was quite large. The bathroom area, on the other hand, was pretty cramped. But you live with it -- no big deal. I have one issue with the electrical outlets that are part of the lamps on the desk and the nightstand. While that's a great idea, the slots are way too big. The prongs at the end of a cord do not make contact. They just slip right out. So I ended up using a wall outlet instead. Finally, the breakfast was great. I want a healthy breakfast without grease, butter or a lot of sugar. I was very happy with the options for fresh fruit, yogurt, milk, bagels and the non-sugared plain oatmeal. What made this perfect is that you had a choice of actual non-fat yogurt and non-fat milk -- not just low-fat or reduced fat. Yay! There's only one negative. The coffee was pretty awful. I usually drink decaf and the hotel's was so acidic. It tasted as if it had been sitting for hours, even early in the morning, when I knew it was fresh. I have no idea what brand of coffee they use. They should try decaf from either Peet's or Coffee Bean and Tea Leaf. Even Starbucks' decaf would be better, though it's not nearly as good as Peet's or CBTL. Both have very little acid and a lot of rich coffee flavor in their decaf.
February 5, 2016
Rated 3.0 out of 5.0 by IHG Traveler 1 Little Problems
In general, we had a good stay.Great HIX breakfast and nice decor. The location of this hotel is great!
However, we had numerous little problems with our room:
--Heater unit didn't function
--Lamp outlets for charging were worn and couldn't function. (We had to unplug the television and mini-fridge to charge devices)
--Room not serviced one day
--Dried paint in middle of carpet
If you plan to do work at this hotel, don't expect to do it in the lobby or breakfast room.There is only one plug on the entire main floor that is near a workable table (in lobby) and each morning, there was already someone else camped there.
Fitness Center equipment was either non-functional or in bad condition. Water jug was empty and no towels.
Some staff showed care and concern but ultimately nothing was done to fix the heat (at least).
February 4, 2016
Rated 5.0 out of 5.0 by Lcruise94 PLeasant Surprise
Great value in a good location. Exceeded my expectations.
February 3, 2016