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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 282 reviews
86%
Recommend This Property

Ratings Breakdown

282reviews

  • 5 Stars
    177
  • 4 Stars
    60
  • 3 Stars
    23
  • 2 Stars
    7
  • 1 Stars
    15

Very nice visit.

By

June 26, 2017

My title says it all. But, I will say again that the ladies and gentlemen at the front desk were very nice and
helpful - especially with the directions to just about every
where we needed to go. The map was an extra help.

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Great place!

By

June 24, 2017

club

The hotel was good and the staff was friendly. This was a very relaxing hotel.

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Meh

By

June 24, 2017

club

Staff is fantastic, room ac cannot keep up with heat, pool too cold to enjoy, prices are above Palm Springs. Go there instead.

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Very friendly staff!

By

June 22, 2017

platinumelite

Starting with check in, everyone on the staff was friendly. The room was nice and clean with the AC already on for us. My only feedback would be to extend breakfast to 10 am for those of us who are not morning people :-)

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Comfortable and nice staff

By

June 17, 2017

platinumelite

We were very happy with our room and our stay. Apparently, this section has to be 50 characters long.

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Comfortable and Quiet

By

June 16, 2017

club

Great place to relax after a long day hiking through the caverns.

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Loved our stay

By

June 13, 2017

I don't think there was anything bad with our stay here. The room was clean, beds were great to sleep in, breakfast was great. Not to forget the service was great too. Every employee had a smile when they talked to us. The only thing I would change is the fitness center could be a little bigger. I definitely recommend everyone to stay there if they stay in Carlsbad.

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Room

By

June 12, 2017

platinumelite

Great rooms and facilities. If we are in the area we will be back!!

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Service is great

By

June 12, 2017

platinumelite

The staff are very good at there jobs. Everyone is courtious and really made my stay more pleasant. Great staff.

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Very relaxing

By

June 06, 2017

I worked a very long week and really needed undisturbed rest. My room was nice, quiet, clean, and comfortable. This is my first choice when I'm in the Carlsbad area.

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Great location

By

June 05, 2017

platinumelite

Nice hotel in a good location. I will return to this hotel when in Carlsbad.

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Carlsbad Holiday Inn Express

By

May 31, 2017

club

Overall, good experience. The hotel was full, breakfast was great...noticed a few leaks in the ceiling in the area where breakfast is served.

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