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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 657 reviews
90%
Recommend This Property

Ratings Breakdown

657reviews

  • 5 Stars
    412
  • 4 Stars
    153
  • 3 Stars
    45
  • 2 Stars
    23
  • 1 Stars
    24

Staff did not honor best pricing or reservation requests

By

July 20, 2017

club

Hotel would not honor best pricing as a rewards member. I paid $70 more than what the price was the day before our stay. I attempted to make the changes to get the lower rate. Staff would not honor it; the front desk person said they would talk with the manager and call me within an hour. NEVER HAPPENED.

Also; the room had second rate work done to remodel it.

On the positive side; great breakfast, great location, just very disappointed in the effort the staff made. Which was non-existent.

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Good place, no in room safe

By

July 20, 2017

club

Good staff. Front desk great. GM very good. Property old and needs work. Should have safe in room. Cleanliness should be better, including bathrooms. No tub. Very small breakfast area. Too many guests for breakfast for weekend and no space to seat.

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Very relaxing and enjoyable

By

July 18, 2017

club

Got so comfortable, we didn't want to leave! Your hotel spoiled us, would love to come back and stay again in the future.
Will recommend this hotel to family and friends..

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nice place to stay

By

July 18, 2017

club

I will stay at another one of your locations in the future as the rooms are clean and comfortable

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Mattress pad

By

July 17, 2017

platinumelite

The bedding seamed old and worn. The staff was excellent. The pool was a bit too warm but very clean. The carpets could have used a vacuuming because of the children.

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Friendly staff and good service

By

July 16, 2017

club

The staff was friendly and accommodating. The room was clean - my only complaint was the air conditioner never cooled the room off. It is close to Legoland and the beach making it a great location.

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Room service

By

July 15, 2017

club

For me personally, the room service was not good. I had to call for room service.

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Vacation

By

July 15, 2017

club

Awesome experience! Everything was great, breakfast, staff, pool, room. We will definitely be back and will recommend it to friends. Great location, close to the ocean. Staff went out of their way to be friendly and helpful. Staff remembered us from day to day and asked about our plans and experiences.

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Stay here

By

July 15, 2017

Really nice room, service, and food. The use of handicap entrance into pool and spa was appreciated. Also room was large enough to accommodate my scooter. The staff was very friendly, the breakfast was wonderful and tasty.

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Very friendly staff and very clean hotel

By

July 12, 2017

club

The staff was very friendly and the hotel was very clean.

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Excellent Hotel

By

July 11, 2017

club

The hotel was clean and well kept. The parking was ample and it is only a short walk to the beach. The pool is heated and the hot tub was nice too. The LEGO character at the front door was a nice touch. The staff was friendly and accommodating.

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Great staff

By

July 11, 2017

club

Charlene was so helpful and accommodating. Made me feel like we were waited on hand and foot!

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