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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 417 reviews
89%
Recommend This Property

Ratings Breakdown

417reviews

  • 5 Stars
    264
  • 4 Stars
    83
  • 3 Stars
    38
  • 2 Stars
    21
  • 1 Stars
    11

Some issues with costomer service

By

March 27, 2017

club

Room wasn't cleaned or bed made in a 3 night stay

Double booked my room leading to another guest entering the room

Staff were dismissive of concerns.

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Clean new look

By

March 21, 2017

club

Great place for business stay with great staff and nice look to rooms.

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Breakfast Area

By

March 21, 2017

Staff was very attentive during a very busy time during breakfast...very pleasant and kept the food stocked.

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Clean room. Friendly staff.

By

March 19, 2017

club

The rooms are clean and spacious. Nice selection for breakfast. Would stay here again.

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Top Notch Holiday Inn Express!

By

March 15, 2017

club

Hotel room and Dining Area were immaculate, key card worked easily and every time, staff were polite and friendly, and room and hallway were quiet! Nothing more needed or expected!

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Disappointed

By

March 08, 2017

club

Quiet room and comfortable bed. We really looked forward to relaxing after a long day of travel, but were disappointed that the jacuzzi was not working and with the lack of social reception that we had experienced during previous stays at this hotel.

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Great rooms, breakfast lacking

By

March 06, 2017

club

The room was great. The breakfast was terrible compared to other HIE locations I've stayed at - lukewarm eggs/meats, and the turkey sausage tasted spoiled.

Posted byHotelStaff
March 09, 2017
Dear Guest: Thank you for the feedback. We appreciate hearing from our guests as to what they liked or did not like. We are pleased you thought the room was great.
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Great service

By

March 05, 2017

My crew and I showed up for a job, and stayed in a nice room, and experienced great service from the employees during our stay. Beds are comfortable as well.

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Friendly Staff

By

March 05, 2017

club

Friendly staff, especially the breakfast attendant. Did have issues with the TV and had spiders in the bathroom. Pool was not working when I was there. Updated hotel but still shows signs of an older place.

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Nice business hotel

By

February 25, 2017

platinumelite

Nice business hotel. Great staff and conveniently located

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Great Room at a great price

By

February 19, 2017

We have stayed at this property several times and have always had great service. We certainly enjoy the remodel and new look of this hotel.

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The Rapids

By

February 18, 2017

platinumelite

Nice place with a good staff. Quick check-in and great location.

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