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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 648 reviews
94%
Recommend This Property

Ratings Breakdown

648reviews

  • 5 Stars
    466
  • 4 Stars
    125
  • 3 Stars
    36
  • 2 Stars
    12
  • 1 Stars
    9

Comfortable stay

By

March 22, 2017

platinumelite

My daughter and I stayed one night at this hotel before leaving on a cruise the following morning. We checked in really late, but the night clerk was very friendly and helpful. We slept great and used the convenience of stay and cruise for transportation to the port. We left my car at the hotel and picked it up at the end of the cruise.

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Understanding and Loving Staff

By

March 22, 2017

platinumelite

The staff is great. Understood my needs and met each one of them. They also loved my baby girl daughter.

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great location charleston hotel

By

March 21, 2017

club

Easy to find and get to off I-95 coming from the south. Very friendly and helpful front desk staff. Room was very clean and well set up. Breakfast had a good variety and what i had was very good. It was St Patrick's day so some loud hallway guests at very early hours but nothing too crazy.

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Bed Confortable and Great Service

By

March 20, 2017

No Problem Nice Staff very Friendly. Helpful nice safe location hotel

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Clean room and comfortable bed

By

March 19, 2017

club

We were greeted with helpful staff. Having booked online our check in was rapid and also arriving before check in we were still accomodated. My 13yr old son enjoyed walking inside the premises and exploring the different stairwells and was continuesly greeted with smiles with each passing of staff. The clean up staff witnessing me walking to room with full arms went out of there way to get my room door open which i thought was a kind gesture. We had an overall pleasent experience.

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Good for price

By

March 18, 2017

club

Value good. I was in an old room so it wasn't updated but still nice.

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Standard HI remodeled recently.

By

March 17, 2017

club

Standard fare though the remodeled style was too minimalistic and stark. Consequently, the inn has lost some of its warmth. Great staff - friendly and helpful.

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Great!

By

March 17, 2017

club

Nice place for the money. I would definitely stay here again.

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This place was rude

By

March 16, 2017

Never stay here if you are looking for any customer service. The staff was unwilling to help me and just sent me out to find another hotel. A couple in front of me was helped, I guess I was not the right person holiday inn wanted to stay in their rooms.

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Affordable close to downtown Charleston

By

March 15, 2017

club

Great stay during the weekend. Tip floor rooms were redone . The rooms were cozy and clean. The front desk Staff helpful about the area. Decent breakfast til 930am. Only suggestions I would make would be the heaters were dated with a burnt smell and access to a shuttle would be nice like other hotels in the area.

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Great service

By

March 15, 2017

club

Leia at the front desk was awesome! So very friendly

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Good service

By

March 11, 2017

club

It was great to have a comfortable place to unwind and relax. The breakfast was nutritious!

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