Rated 4.5 out of 5 by 327
Rated 5.0 out of 5.0 by Delaware Guy Comfortable and Friendly place to stay
The property is in perfect condition. Comfortable bed, quiet, good linens. I expect this from Holiday Inn Express, of course. What set the Charleston location apart was the friendly staff who make you feel like family. I really hated to leave!
April 18, 2015
Rated 4.0 out of 5.0 by heylady Love those pillows
The room was comfortable; slept great in the bed with the best pillows ever. I wanted to take them home, but I did not.
Breakfast was very nice with a variety of foods; breakfast staff were very helpful and efficient.
Although we did not swim, it was very nice to sit by the pool and read.
One of my constant complaints is employees who should be doing their jobs, but are on their cell phones either talking or texting. This was true of the front desk staff. It's hard to take care of the guests' needs when staff do not know a guest is standing in front of them because they are too busy with personal business.
A nice touch would be a shuttle to downtown.
April 16, 2015
Rated 4.0 out of 5.0 by VSP1508 Front desk
Sherry is a great asset to this hotel. She made us feel welcome and was attentive to our needs. Sherry is a very nice person.
April 15, 2015