Rated 4.2 out of 5 by 425
Rated 5.0 out of 5.0 by smith0614 One Night Trip
My Husband and I were there for a concert and the hotel is directly across the street from the Civic Center. The mall and restaurants are in walking distance from the hotel which was great. The front desk was extremely nice and answered any questions we had. The hotel lobby and rooms are nicely decorated. The only issue I had was with a maid, she rushed pasted me and didn't say excuse me or anything then turned around and gave me a look like I wasn't suppose to be in the hallway. Other then that, our stay was wonderful and if I'm in the area again, I will be staying here.
April 16, 2015
Rated 2.0 out of 5.0 by LoriBD Just okay
Bathroom was dirty; hair on floor and dirt in corners. Pink slime mold on bathtub. Dust on furniture. Needs remodeling. Breakfast was okay; breakfast room was large.
April 16, 2015
Rated 5.0 out of 5.0 by thecause7 Great Place to Stay
Our visit to Charleston, WV for annual business lead us to the Holiday Inn Express. It was our first stay, but it will not be the last. The service from check-in to checkout was superb. The hotel smelled fresh and everything was clean. I would definitely recommend this hotel.
April 15, 2015
Rated 4.0 out of 5.0 by BenOKC Clean room - Airport access
This hotel is a decent Holiday Inn - Express. Nothing special but a clean room with free airport shuttle. That's all I was looking for as I was stuck in Charleston, WV for the night. There are a few restaurants within walking distance to the hotel.
April 14, 2015
Rated 5.0 out of 5.0 by jenn1234657 Clean and comfortable hotel
The hotel is very clean and seems to be up to date. The room had no dark spots or areas in the bathroom or on the ceilings as I've noted in other hotels. The room did appear to be up to date. All of the amenities were functional and clean. The bed was comfortable as was the room temperature. I needed the shuttle at the spur of the moment and was accommodated. Very friendly staff. I did forget an item in my room when checking out. I returned later and was helped by the front desk staff as well as the housekeeping staff - both very friendly.
April 10, 2015
Rated 5.0 out of 5.0 by DrAnthonyP Great place for quick overnight stay
I had arrived at the Charleston Yeager Airport just before midnight on Sunday evening, April 5th. Made a reservation to spend the night at this property because I knew I would be too tired to drive 1.5 hours south to Athens that late at night. Though I arrived so late, the shuttle service came to pick me up at the airport and got me to the hotel safely. After that, my room was on the first floor and I was able to get to it quickly. After a long day of flying, I really appreciated how quick I was able to do all of this. Breakfast in the morning was fantastic, as usual. Thanks!
April 10, 2015
Rated 5.0 out of 5.0 by KTBKAB Nice place
Overall a great place to stay. Staff was friendly and helpful, room was clean and comfortable.
April 8, 2015
Rated 3.0 out of 5.0 by Sophie1959 Dirty room including trash behind the tv stand!
There was what appeared to be milk or something sumilar on the walls and there were several pieces of trash behind the tv stand. Beds were clean but not very comfortable! Appeared to be very worn. Bathroom floor was dirty and sticky. Breakfast was the best part! Staff upon checking in and out were not very helpful or knowledgeable !
April 7, 2015