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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 616 reviews
86%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    367
  • 4 Stars
    144
  • 3 Stars
    47
  • 2 Stars
    32
  • 1 Stars
    26

comfortable bed air condition great

By

October 16, 2017

club

overall I liked the place very much. the breakfast was wonderful. However when I called for a late night dinner because I arrived at the hotel after 8pm. they gave me a number to call. when the food arrived it was cold and if it was not for the microwave in the room I would not have been able to eat the food. Other than that when I called the front desk for a wake up call it just rang and rang. I had to go to the desk in order to get my wake up call. Even with those two small issues I would still stay at your hotel. the rest of the staff was welcoming and sweet and the rooms were great.

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Customer service

By

October 13, 2017

club

Good stay....great ppl... Breakfast was awesome... quiet...great area

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Relaxing Night

By

October 13, 2017

club

I’d come here again and again based on the welcoming

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Need a comfortable bed

By

October 11, 2017

platinumelite

need a nice place and a comfortable bed to relax for the night then stop by the Arrowood Holiday Inn and you won't be disappointed.

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Good Breakfast, clean room, friendly staff

By

October 10, 2017

club

We came and stayed at this hotel for a night because we were visiting Scarowinds. The staff was very nice. Our room was clean as well as the rest of the hotel. The pool was just right for the younger child that came with us. The only complaint I had was about the sleeper sofa. We pulled it out and it had a dirty tissue on it and the mattress was almost nothing but springs. We were unable to use it. Other than that it was good.

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Service Training

By

October 09, 2017

club

Was in town for the week. Needed a room with special handicapped needs and the Holiday Day Inn Express always seams to have what I need.

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Great service

By

October 07, 2017

club

Very good, excellent breakfast , excellent meet and greet

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Clean and frendly

By

October 05, 2017

club

They was nice and well educated about the surrounding area

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NO!! won't stay again!

By

October 03, 2017

This was a business trip on 9/11/17 to 9/15/17 - the Lobby & outside of hotel was fine. The service was fine - very nice, kind staff - but the ROOMS!!! NO! They smelled TERRIBLE!! AT first I thought it was smoke, & then maybe an animal - THEN just figured it was Both! but BOTH rooms were the same - they smelled; they were old looking, the beds were lumpy - THIS HOTEL is NOT the regular HIE that we stay in for all our business trips. We will NOT be back to this hotel - NOT because of the staff - but because of the ROOMS! For the price we paid to stay - we will try staying in another hotel in this area next time!

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Comfortable bed and great service.

By

September 27, 2017

club

We enjoyed our stay. The room was big, the bed was big and comfy, and the staff members were helpful and nice. I would stay here again in the future.

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The best staff

By

September 25, 2017

Everyone here is absolutely the nicest. They are very accommodating to any needs.

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Good experience with evacuation hotel

By

September 22, 2017

We evacuated to Charlotte in advance of Huuicane Irma and the hotel was very accommodating to the large influx of evacuee families from FL and GA. The room was kep very clean and the breakfast was well stocked.

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