Rated 4.3 out of 5 by 216
Rated 5.0 out of 5.0 by Kathy987 Had a great stay!!!
We stay here each time we go to Chattanooga. Always very clean and comfortable. Will stay there next time we are in the area.
April 30, 2015
Rated 5.0 out of 5.0 by Stressful Exam Next Day GREAT OVERALL EXPERIENCE
Employees were extremely friendly. I cannot express how nice it was to be told to have a good day several times. Was nice to come in and everything ready to go for us just to crash. I was impressed on how put together this hotel was, from the preparedness for our arrival to the easy check out, I would DEFINATELY recommend this hotel to anyone.
April 29, 2015
Rated 5.0 out of 5.0 by Sergeant First Class Great Room with the two beds and sitting area.
the room was prefect for our trip with our daughter, son in law and the grandson.
April 28, 2015
Rated 4.0 out of 5.0 by Dnamiller Great hotel
Hotel was above satisfactory and I recommend it. A
April 27, 2015
Rated 5.0 out of 5.0 by allenray great
overall very good experience- puppy enjoyed stay-would recommened this property and would stay again
April 25, 2015
Rated 5.0 out of 5.0 by David2015 Great Service
Comfortable, accessible, great night on the road with very attentive staff
April 24, 2015
Rated 5.0 out of 5.0 by Melanie75 Great Hotel
We've stayed at this Holiday Inn several times and it's always been good overall. Staff is friendly, food is fresh and hot, and rooms are decent. I will say that looking around the room this past stay, I felt they could stand an update. Getting a bit old looking. But still comfy bed and linens.
April 23, 2015
Rated 1.0 out of 5.0 by otrbuff Things have changed
I stayed here a few years ago and wrote a raving review. Regrettably, things have shifted here in the interim and not in a good way. I'll tell you the worst first. Before I went to breakfast I began to see roaches larger than my thumb on the floor and walls of my guest room. I tried to kill them but they were too fast. I went to the front desk and found all the lights out (a surprise) and asked several times "Is anybody here?" In a few seconds a sleepy-eyed young man stumbled out of a darkened office and I reported that he needed to tell someone to summon an externinator for the second floor. His eyes never met mine. I also told him I was unable to get the ice machine on the second floor to work the night before as well as that morning and it needed someone's attention. I asked him to tell the appropriate individual. I went on to breakfast. The powdered eggs were so bad (soft like cream of wheat) and the "turkey sausage" that HIE's now seem to use everywhere is a total turnoff for me. When I was departing the hotel a little while later (not much later, due to the incessant roaches) I called the desk to see if my earlier reporting had been called to someone's attention. It had not. The man on the phone was alarmed about the infestation of roaches, said it was news to him, and he would get someone on it that day. He also said the icemaker was new and "nobody knows how to work it but me." Perhaps some written instructions alongside it would help the customers too! It's not a nice place any more and I won't be stopping over there on my many trips through Chattanooga. Oh yes, they have an indoor pool but beware -- it doesn't come close to being heated. Downhill they've gone and it's sad.
April 21, 2015