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Rated 4.3 out of 5 by 248 reviewers.
Rated 1.0 out of 5.0 by ROOM WAS VERY DIRTY! This was by far the worst Holiday Inn I have ever stayed in! My family and I always stay in Holiday Inn Expresses but not after this experience. The room we stayed in was filthy!! Their were stains on the sheets and carpet and when I called down to request another set of sheets and another blanket the lady very rudely told me they didn't have anymore clean. It made me sick to sleep in that bed with stains on the sheets! In the bathroom their were hairs on the toilet seat and in the shower. They obviously didn't clean either one. I had to clean it myself. Everything in the room was falling apart and needed to be replaced. I paid way too much money for this filthy hotel room!! Also the ice machine was broke on the first floor so we had to go up to the 2nd floor just to get ice. When I asked to lady at the front desk for change to get a coke from the vending machine she said that she didn't have any change. She was VERY rude!! Had I known how dirty it was I would of saved some money and stayed in a cheaper hotel. It probably would have been cleaner than this one was!! I would not recommend this hotel to anyone. It is not like other Holiday Inn Expresses. July 31, 2015
Rated 5.0 out of 5.0 by Great Hotel Highly recommend...breakfast food and staff were EXCELLENT July 30, 2015
Rated 5.0 out of 5.0 by Great location The location was great, hotel staff friendly, very clean, room was good too. Breakfast was on point...WE WILL BE BACK! July 29, 2015
Rated 5.0 out of 5.0 by great very clean rooms with a friendly staff, for once when I called to make my reservation I was talking to someone at the front desk and not some other random call center July 22, 2015
Rated 5.0 out of 5.0 by Room was comfortable and loved the breakfast. We had a suite and liked that we had plenty of space to spread out. The room was cleaned very well everyday. There was always plenty to eat for breakfast even when we were almost late. July 20, 2015
Rated 5.0 out of 5.0 by Very satisfied Traveling with family on a business/vacation road trip. Area seemed very safe for travelers and staff made all of our requests in an efficient manner. This is a location I will be visiting again on the next trip that I pass through the area. My family was pleased with the room size and cleanliness of the hotel. July 17, 2015
Rated 5.0 out of 5.0 by Great night in Chattanooga area I have stayed at the Holiday Inn Express and Suites location in East Ridge multiple times over many years. It is an excellent location near the I24-I75 merge toward Atlanta with great places to eat. It is close to many businesses and fun attractions to see or just relax in the fine Holiday Inn Express. Thanks for another great stay. July 9, 2015
Rated 5.0 out of 5.0 by Unbelievable Service The staff took care of us like we were family. My son had an emergency appendectomy while there and the staff was just incredible. July 9, 2015
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