 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Stay away
ByHI traveler 7
August 09, 2016
I would recommend staying at the downtown property instead of this one. The room smelled, trash was pilled up outside and the room was dirty.
comfortable room and safe area
ByJohn71947
August 08, 2016
The only negative was the over flowing trash can by the entrance. Employees were very friendly and helpful.
clean rooms free breakfast good choices great staff
Byjnsfoto
August 08, 2016
One night stay was all good. Clean rooms, friendly staff. easy check in/out. Free breakfast. only complaint is the room darkening curtains do not close.
Yearly HWY 127 Longest Yard Sale
ByHSP2
August 07, 2016
Found this to be a great Hotel. Great service from all the Staff, plentiful breakfast food items and the room and its facilities were excellent.
Very loud ac unit. Couldn't sleep.
ByKW 123
August 07, 2016
Bed was collapsing. AC needs repair. Everything else was ok. Breakfast was good.
great staff, particularly in the dining area
By
July 31, 2016
I needed decaffeinated tea, and there was none in the breakfast area. The staff went out of their way to get me some decaf tea from the cleaning staff. I also appreciated having gluten free blueberry muffins available, a real unexpected treat for me! All in all, a very excellent stay!
great place
Byfrank12415
July 27, 2016
This was the cleanest and well maintained place we have ever stayed. the best part was the breakfast. The lady that was in charge of the breakfast does a great job.. Great place..
Great staff!
ByCovenant College parent
July 27, 2016
We have stayed at this hotel yearly for about four years. The staff is very friendly and helpful and the location is great for our needs. The chairs in the breakfast area should be replaced as they have aged over the years. Also, the trees outside in the planters on either side of the front door were dead. The rest of the flowers looked nice. Little details like that create a first impression. These few negative things will not keep us from staying here again but they do create an impression.
Terrible beds otherwise pretty good
ByDavisTiger
July 25, 2016
The beds were overly soft
The parking lot lights shone right into the room rather than more down onto the cars
The internet was intermittent
But the staff was good, the price fair, everything clean and organized, etc.
No hassles with check-in or check out or anything
Comfortable time
ByTraveler6331
July 22, 2016
Stayed here for 2 days. Staff was excellent. Room was clean. Check in and check out process were lightning quick. I would recommend staying here.
In The Right Spot
ByAmmo14
July 19, 2016
Picked this place for the location to Lookout Mountain. We got there and it decided to rain on us so will have to make another trip to go up on the mountain.
Good place
ByJeremy113
July 18, 2016
Nice hotel and would recommend to anyone Very convenient to Ruby Falls and Rock City.