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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 591 reviews
91%
Recommend This Property

Ratings Breakdown

591reviews

  • 5 Stars
    369
  • 4 Stars
    142
  • 3 Stars
    41
  • 2 Stars
    21
  • 1 Stars
    18

Simply Amazing

By

July 19, 2017

Spacious, clean, friendly staff. Just a few of the amazing qualities of this hotel. Very helpful and kind. Shuttle to airport was on point, even at 4am when we left to go there. I cannot wait to stay at this hotel again. So comfortable and clean, just how i like hotels.

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Baseball tournament stay

By

July 19, 2017

club

Great front desk service , poor breakfast buffet and lack of care to keep stocked during the short time frame for breakfast. Rooms were fine , clean . Found it a bit overpriced given the rooms are a bit tired.

Wish there was a laudnry service.

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Comfortable bed and pillows

By

July 17, 2017

Clean room, warm and friendly staff, and a warm, clean pool. Great for our purposes on the night before an early flight.

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Great night of rest

By

July 13, 2017

club

Always expect the same from holiday inn express properties and get it

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Wonderful hotel

By

July 13, 2017

club

Great stay, I was only there for one night but it was a nice hotel, very friendly staff, and clean room! If you are looking for a hotel in the area (which apparently you are) this place is nice.

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Great choice close to the Buffalo/Niagara airport

By

July 12, 2017

club

This property was great and very close to the Buffalo/Niagara airport. You can practically walk to the airport it is so close. We have stayed there twice and were treated well both times. The front desk staff were friendly, efficient and enthusiastic about their jobs - even very late at night.

The common areas and breakfast room were clean. Additional food was added on the breakfast buffet as needed. Lots of choices (bagels, cereal, cinnamon rolls, eggs, etc).

The room and bathroom was clean. The beds and pillows were soft and provided a great night's sleep. Will recommend this hotel.

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Great Stay

By

July 10, 2017

club

Great stay. I would highly recommend. The staff was very courteous.

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A great hotel comfortable beds great breakfast

By

July 09, 2017

Loved this hotel . It was clean , the beds are very comfortable and clean. Bathroom was stocked with nice toiletries. Breakfast was good but very busy. Good food t

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Breakfast area needs improvement

By

July 08, 2017

club

Breakfast food was spotty, wasn't enough food
Breakfast staff wasn't friendly, seemed upset
Front staff was extremely nice

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Buff_Niagara Falls

By

July 08, 2017

club

Great hotel at a reasonable price for a family vacation.

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Our Buffalo Trip

By

July 06, 2017

Our trip to visit family was excellent. The facility was very clean. The beds are very comfortable. Breakfast was very good as always. We will stay again.

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Doggie Hotel

By

July 05, 2017

club

We were pleased with the hotel, reasonable price for accepting our dog. I was not aware that the airport was so close and the sound of the planes woke us up at 6:09 am. Other than that, it was a fine place.

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