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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 512 reviews
98%
Recommend This Property

Ratings Breakdown

512reviews

  • 5 Stars
    399
  • 4 Stars
    92
  • 3 Stars
    13
  • 2 Stars
    4
  • 1 Stars
    4

Simple, pleasant.

By

June 26, 2017

club

Not really any other hotel to choose from but none the less it is decent. Nothing fancy, mattresses were a bit soft for me. Breakfast is typical no frills. Hard to eat healthy but at least there were hard boiled eggs and Greek yogurt.

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Very pleased

By

June 26, 2017

platinumelite

Our stay in Holiday Inn express at Chehalis was possibly one of the best long term stay we have done over the years. The staff was attentive, courteous and made every effort to make our stay comfortable. They tried to meet our needs to their best. We stayed there for over six weeks. For a long term stay eating out daily is difficult and unhealthy. We wish we had full cooking facility. Room did not have cooking range and regular size refrigerator so the staff tried help us by offering their facility for storage of food and to help us in the best way they could. All the staff was very helpful starting fromTodd to Shawna and Lucia in the food service and the front office Cecelia our star, Sera, Uritzi, Tawanah, Javier to name a few. We wish we knew other names to do justice to them. We are truly happy to recommend this place. Keep up the good work.

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Overall, great service and friednly staff

By

June 26, 2017

Overall, it was a pleasant stay. Convenient location, clean room, friendly staff, efficient service --- what else can one ask?
Oh, yes. I've asked for a room with a relatively firm bed due to my bad back, but this wishful thinking did not turn into reality. Oh well......

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Bed needs replacing and lacking customer service

By

June 23, 2017

club

The bed had a big sag on one side and needs replacing. Rolled down hill all night.
Customer service poor. Seemed irritated about having to take care of guests.

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A very confortablable stay.

By

June 20, 2017

The room was clean, updated, comfortable and large enough to spread out after being in the car for hours and so was the king size bed. This made it easy for us to be able to relax and unwind before going to bed and with and extremely comfortable bed, the nights rest was good as well.

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Clean and efficient

By

June 15, 2017

club

Friendly staff, clean and modern facilities. Only negative was pillows too soft.

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A Gem in the Gravel

By

June 15, 2017

club

This hotel is great except for the location in an industrial park too close to passing trains.
The room and amenities were outstanding. The staff made the stay exceptional. Check-in was efficient and friendly and the staff new the area.
The breakfast staff were amazing. The food was fresh, plentiful and the area was roomy and very clean. The entire staff was attentive to our requests and even opened the pool after hours so we could see it.
The trains were noisy but not intrusive. I definitely would stay here again but on the west side of the building.

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Clean and comfortable

By

June 13, 2017

Room was clean and comfortable. Remote in fitness room didn't work well but otherwise decent exercise equipment. Good breakfast selection.

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Chehalis for Work

By

June 12, 2017

No nonsense stay. Needed a place to crash for work in the area. The room was clean and the TV and cable worked great. The facility is a bit dated, but gets the job done. I always workout wherever I stay, and the gym was also non nonsense with a good dumbell selection and a fitness machine for some other muscle training. The neighborhood behind the hotel is a Historic residential area, great for a run


The surrounded area is farm industry but there is an excellent restaurant down the street within walking distance.

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Great Value

By

June 09, 2017

club

This hotel is a must stay for the price.
Very clean rooms and friendly staff.

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comfortable and clean place

By

June 07, 2017

club

A great holiday Inn experience. The staff was nice, the room was clean and comfortable. The bed was comfortable and the bathrooms were exceptionally clean.

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friendly staff

By

June 06, 2017

club

everyone was friendly and welcoming the appearance upon arriving was attractive

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