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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.4

based on 728 reviews
95%
Recommend This Property

Ratings Breakdown

728reviews

  • 5 Stars
    385
  • 4 Stars
    266
  • 3 Stars
    50
  • 2 Stars
    15
  • 1 Stars
    12

Great Location

By

May 27, 2017

club

The hotel is right in the middle of downtown and close to several restaurants and a nice walking/shopping area. They have agreements with several restaurants for discounts on meals. They also have an agreement with the Gym across the street so you have access to a full gym with a pool as part of your stay. Overall a descent place to stay.

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Central location and comfortable hotel

By

May 23, 2017

platinumelite

Great central location with good amenities close by with Cheltenham city centre close.
Excellent service and we were looked after very well. For a Holiday Inn Express the breakfast was great.
Used the hotel for a long weekend in Cheltenham and had a great time knowing the hotel was close. Only slight negative was that there is no car parking at the hotel but plenty of car parking close but have to pay but pretty normal for a town centre hotel.

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Great location for a weekend in Cheltenham

By

May 23, 2017

club

Very friendly staff, affordable accommodation. Would recommend this hotel for people wanting to stay close tot the city centre.

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Cheltenham stay

By

May 23, 2017

club

great stay in Cheltenham Holiday Inn Express. Good loacation close to the town/bars/restaurants/shops. Better breakfast than before. Room looked new and the bedding/towels were excellent. The only negative comment would be the thickness of the quilt, in the summer you would be too hot! However we were told that the bed could be made up with a sheet and there is always air conditioning in the room. Would certainly stay here again.

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Habitación Confrortable

By

May 22, 2017

club

La atención del personal fue excelente. Lo mismo con la calidad de habitaciones y comodidad de la misma.

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Mr

By

May 21, 2017

club

I am very hhappy with the stay in the hotel, in fact didn't expact the service level offer for a budget express hotel. Well run well trained, good team.

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Amazing staff

By

May 21, 2017

club

The staff at this hotel are amazing! I was ill during part of our stay and being from Canada, the staff helped me locate a clinic and even set up an appointment for me. They were all friendly and curtious and very helpful. The food was really good, and our room was kept clean. We have stayed in this hotel numerous times when we travell to England. And have never been disappointed! We would highly recommend this hotel to others.

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Race night

By

May 15, 2017

club

Good hotel, great location and a fair price. Parking is quite near and fairly priced. Rooms are good and very clean. Staff were very helpful and pleasant. Only a short taxi ride to the racecourse £6

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Yorkshireman

By

May 15, 2017

club

Good hotel in great location. staff friendly and responsive.

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Great for Business or Leisure

By

May 13, 2017

club

Great location, excellent staff, and outstanding value for money

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Great service and ecellent location

By

May 05, 2017

club

The hotel was centrally placed for where we need to be be in Cheltenham. There was parking available near to the hotel at reasonable overnight rates. The staff were very friendly and helpful.

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Clean and Comfortable

By

May 05, 2017

club

Well positioned hotel for central Cheltenham The rooms were clean and the staff were friendly and helpful..

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