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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.3

based on 584 reviews
95%
Recommend This Property

Ratings Breakdown

584reviews

  • 5 Stars
    292
  • 4 Stars
    224
  • 3 Stars
    43
  • 2 Stars
    14
  • 1 Stars
    11

Stay at Holiday Inn Cheltenham

By

August 09, 2016

Good hotel with good facilities. Access to Fitness First is a bonus.

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Hotel sencillo con buena localización y estancia agradable

By

August 08, 2016

El hotel está situado a media hora caminando de la estación de tren y cerca de las principales paradas del autobús. En cinco minutos caminando se llega a las calles comerciales de la ciudad. Está situado a dos minutos de un centro comercial con muchos sitios para comer o tomar algo.
Las habitaciones son sencillas pero cómodas pero tienen algún incoveniente. En primer lugar las tomas de corriente no se encuentran (nosotros al menos) solo hay una en el baño donde poder cargar el teléfono y los demás aparatos. Otro inconveniente es que durante la noche (y tambíen el día) se escuchaba un ruido que nos despertaba (no se sabe si de el teléfono , de la wifi??) pero era bastante molesto.
Por otra parte, la limpieza del baño es mejorable, durante toda la estancia no se limpió el lavamanos y seguian día a día las huellas del agua y del jabón seco.
En cambio la limpieza del resto de la habitación y de la zonas comunes era buena.
El armario era una serie de perchas (sin puertas) y el secador estaba en la habitación no en el baño.
En general y a pesar de estos pequeños inconvenientes la estancia ha sido agradable y recomendaría el hotel.

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Great value again and again

By

August 08, 2016

Always welcoming and you get what you expect every time

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Great place to stay

By

August 07, 2016

Excellent hotel to use when visiting Cheltenham. Staff always friendly, and the hotel is very clean throughout.

Very close to shopping, cinema

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Great location. Functional

By

August 03, 2016

A genuine surprise to find a centrally located hotel of this group. Although billed as the 'no-frills' chain from IHG, I was impressed by the modern cleanliness, spacious room and attentive, friendly staff. I've stayed in many hotels that have more lofty ideas and guarded reputations, but are not as pleasant or convenient. As a frequent business traveler, I found that although the room was very much on the neutral side, it was functional and had everything required for a comfortable business stay. Would certainly stay here again if needed. Recommend this to colleagues, friends

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A welcoming and restful experience

By

August 03, 2016

club

From the friendly efficiency of the staff through to the clean, comfortable room we felt the whole experience was relaxing and enjoyable.

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Helpful staff. comfortable bed.

By

July 27, 2016

Helpful friendly staff. spotless room. comfortable bed. great location. good value.

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Good

By

July 20, 2016

club

Same as all the other ones. When you go a lot of places the adventure and unknown is nice. But sometimes its nice to know what to expect. Just like certain Seattle based coffee companies HIE is consistent.

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Staying in Cheltenham

By

July 20, 2016

club

Hotel was clean, efficient and well maintained. Breakfast choice was very limited, otherwise pleasant stay.

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Good position, not so good breakfast

By

July 17, 2016

club

Clean and well maintained with an excellent position for the town but the breakfast lets it down - limited choice of low quality foods.

Posted byHotelStaff
July 24, 2016
Dear Hungry J, Thank you for leaving us some feedback about your stay and for your continued loyalty as an IHG Reward Club member. It is great to see that you found us to be in the perfect location, with easy access to all the great attractions Cheltenham has to offer. It is a shame to see that our breakfast let us down though. This is currently being revamped so I hope you will be back in the future so sample the changes. Kind regards, Lucy Hartnell Guest Experience Champion
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Just nice

By

July 14, 2016

Nice comfortable relaxing hotel with nice staff well placed for enjoying Cheltenham.

Posted byHotelStaff
July 18, 2016
Dear George 10, Thank you so much for the great review. We all look forward to seeing you again in the future. Kind regards, Lucy Hartne;; Guest Experience Champion
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Cheltenham stay

By

July 14, 2016

comfortable but small room with friendly efficient staff and a city centre location and affordable parking

Posted byHotelStaff
July 18, 2016
Dear Willz14, Thank you so much for the great review. I hope that you will be back to stay again in the future. Kind regards, Lucy Hartnell Guest Experience Champion
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