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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 798 reviews
82%
Recommend This Property

Ratings Breakdown

798reviews

  • 5 Stars
    452
  • 4 Stars
    157
  • 3 Stars
    84
  • 2 Stars
    62
  • 1 Stars
    43

Room Availablity was Late!

By

June 24, 2017

I had two rooms for one night. I arrived in town around 1:30 pm, I knew it was early but I stopped and asked just to see if something was available and make sure I was at the right location. The front desk guy informed that they were full the night before and at that time nothing was available. He advised me that check in was not until 4 pm and that if I came back then they could check me. We left for some shopping and arrived back at the hotel at 4 pm. Going to check in a different guy told me that nothing was not available yet, that a lot of housekeepers had called out and to give them 30 more minutes. I came back 45 minutes later to finally being able to check in. I guess being a priority club member has no significance at this location.

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Nice Room

By

June 23, 2017

Everything was fine with our stay, if there were problems encountered they were fixed in a timely manner.

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Comfortable, Clean and Quiet

By

June 22, 2017

club

Thoroughly enjoyed staying at this hotel. I really appreciate the cleanliness and quiet of the property. Breakfast is good too. Will stay there again.

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Great stay.

By

June 22, 2017

club

Comfortable bed, great service, few choices for breakfast, clean rooms. Great stay. The down side I didn't like was I seen sugar ants around the coffee bar where the coffee was being prepared. Maybe they need to spray for the ants or clean the utensils really good. I understand it's hard to get rid of them but paying that much a night I don't want to fight the ants for my coffee in the morning. I'm pretty sure I was not the only guest that seen the ants. Other than that great stay.

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Clean comfortable and great service

By

June 22, 2017

club

A very nice hotel in the heart of the mountains. No complaints about anything. Definitely will stay here again, only 20 minutes from the University.

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Thank you

By

June 21, 2017

Nice friendly staff and clean rooms good location. Just a weekend away with the wife very friendly people very clean. Would return for a longer stay

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good value and location

By

June 20, 2017

club

the hotel was a good value and great location. I would go back again

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Very clean property, nice staff

By

June 18, 2017

club

Would stay here again. Very happy with this hotel. Convenient to everything.

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Terrible mattress

By

June 18, 2017

platinumelite

Overall this is a nice property but my room had a couple of major disappointments. The mattress was not that great and sagged badly in the middle. The water pressure in the shower was not good either. There is no place to hang up the hand towels or wash clothes either, just one robe/towel hook.
Breakfast was just OK, the hot food was good but the breads were not good at all, I couldn't even finish either the bagel or english muffin. No real butter available either.
Other than those issues, everything else was great. The internet worked fine and everything else was in good shape.

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Perfect stay!

By

June 15, 2017

Great location for walking to casino and/or food options. Breakfast area is well organized and maintained. Staff are friendly and helpful. Bed slept great! Housekeeping does an outstanding job because everything is spotless. Exterior is also nicely kept. This was a perfect stay!

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Beds were too soft. I am sleep on a firm mattress and tossed all night

By

June 14, 2017

club

Excellent sevice. Staff were professional and perdonable.

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Unsatisfird

By

June 09, 2017

club

I really have nothing more to say than what was already said.. I was very unhappy with the stay.. It was my wifes BD and I wanted her to have a nice time,

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