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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.8

based on 357 reviews
76%
Recommend This Property

Ratings Breakdown

357reviews

  • 5 Stars
    165
  • 4 Stars
    76
  • 3 Stars
    36
  • 2 Stars
    42
  • 1 Stars
    38

Wonderful staff, one minor glitch

By

April 21, 2017

club

Frank, at the front desk, was a treasure. Positive customer attitude, refreshing sense of humor, and great knowledge of the local area. Good breakfast, appreciated the egg white/veggi omelette and fresh fruit for healthier choices. My only negative experience was a non-functioning in-room Jacuzzi, but it didn't really bother me.

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Love love love

By

April 20, 2017

club

Comfortable bed, great staff, great breakfast. I'm six months pregnant and needed to relax. I will always stay at this hotel when in Chesapeake. Best rest I've had in years.

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Wonderful place to stay

By

April 19, 2017

All hotel personal made us feel like family as well as making us feel at home during our stay.

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Holiday Inn Express - Chesapeake - Great employees

By

April 18, 2017

club

This property will be undergoing a major renovation very soon and it is needed. Having said that, the facility was clean and neat. The staff member at the front desk who greeted us was one of the best I have seen. He was very friendly, welcoming, informative, and most helpful. We watched as he welcomed other guests and all received that same excellent service. While the facility needs some work and will be getting it soon, we were told, the excellent location and great employees made this a good choice for an overnight stay.

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Excellent Value

By

April 17, 2017

club

Good value for the price. Very friendly staff, comfortable and clean room and common areas. My only complaint is that the WiFi was very slow and spotty.

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Overall experience

By

April 13, 2017

club

Everything was great with this hotel from the check in to the check out. Will stay there again soon

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Baby Shower

By

April 12, 2017

club

Visiting my Son and Daughter for a surprise baby shower and stayed at the Holiday Inn. The staff provided services on this short notice trip for my family of 4 was excellent. The hotel was managed well and clean and quiet...

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Very Nice Hotel

By

April 12, 2017

club

Clean hotel, comfy beds, great breakfast, friendly staff, nice pool and hot tub. Will stay again and recommend to family and friends.

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Wonderful

By

April 11, 2017

club

Staff was absolutely amazing, we had a tornado warning at the time of my stay. I was worried about my son who was arriving with his school and the receptionist offered to call them for me. She also contacted me in my room when they arrived.

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Comfort and great staff

By

April 09, 2017

Just a great stay. Room was comfortable and clean, staff was friendly and accommodating, breakfast was good. Only down side was the coffee tasted horrible.

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Good Service

By

April 08, 2017

I like the consistently great service of the hotel and the friendliness of the staff. This is true to all Hoilday Inn Express where I stayed. The rooms are clean. Hallways are clean.

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Great place

By

April 05, 2017

club

Very comfortable, late check in but was able to get the sleep I needed.

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