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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 807 reviews
89%
Recommend This Property

Ratings Breakdown

807reviews

  • 5 Stars
    388
  • 4 Stars
    275
  • 3 Stars
    81
  • 2 Stars
    41
  • 1 Stars
    22

Recommended

By

February 21, 2017

club

Our room was excellent, clean and comfortable; the bathroom shower was particularly good. This would have been one of the refurbished rooms. The hotel was excellently situated only 5 minutes from the town centre and very easy to find. Staff were friendly and efficient. Car parking was good. We also took advantage of the 10% discount at the White Horse Inn on the Racecourse, which was very good. We will certainly use this hotel again when visiting our son at the university, although it would be expensive for more than one night.

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Great Location

By

February 21, 2017

club

Good base for Romantic weekend away for birthday Chester has several excellent Restaurants

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Recommended

By

February 20, 2017

club

Our stay was unfaultable from beginning to end. Could not recommend more highly.

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Great loocation for Chester

By

February 20, 2017

club

An excellent hotel for Chester, have stayed many times on business, now retired and enjoying life.

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Stay at Chester Racecourse

By

February 19, 2017

No problem stay only down side is that some of the staff could do with a course in customer relationship management

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Holiday Inn Chester Racecourse.

By

February 19, 2017

Great staff, big Dave and George really make you feel at home. Rooms are very comfortable and modern. Location is fantastic and very central. There are also some excellent restaurants associated with the hotel such as the 1539 and the white horse.

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Comfortable bed

By

February 17, 2017

club

Could be more choice at breakfast and the rewards could be better

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Great Service from staff clean rooms

By

February 17, 2017

club

Great view over the racecourse. Lovely clean rooms. Welcoming friendly staff. Good breakfast . This is our third visit to this hotel.

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Good location and facilities

By

February 17, 2017

club

Perfect location with adequate facilities whilst attending racecourse function.

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Great location

By

February 15, 2017

club

Based just a short walk from the centre this hotel is in a great location. Parking on site with plenty of spaces. Rooms are a good size and very clean. Sofa bed was uncomfortable not good for more than a night.

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Nice night away

By

February 15, 2017

Lovely hotel in a great location in Chester. Rooms were clean and tidy with some good mondern features. Staff are very friendly but during our stay they did not really actively manage the reception and bar well and we had to wait on a few occasions to be served as they were in the office

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Lovely stay

By

February 14, 2017

Lovely hotel friendly staff great location will be going back soon

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