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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 347 reviews
94%
Recommend This Property

Ratings Breakdown

347reviews

  • 5 Stars
    246
  • 4 Stars
    69
  • 3 Stars
    13
  • 2 Stars
    8
  • 1 Stars
    11

None of your business

By

April 27, 2017

club

As stated previously in the survey when checking in your people ask why I was staying there why was I in town this is none of their business and they were rude when I would not answer the question I will not be staying in your hotel again

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Comfortable clean pet friendly

By

April 25, 2017

Very comfortable and clean. We brought our 60 pound dog who was comfortable and happy. Food service for breakfast was rated slightly lower because there aren't enough tables to eat at and staff let items run out and clients had to wait for new food items to be prepared.

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Chestertown Holiday Inn Express Experience

By

April 23, 2017

This hotel is clean, comfortable with an excellent staff. From the front desk to the housekeepers to the maintenance staff, everyone makes us feel welcome! the breakfast is great and offers a good variety. The great room is always clean and we have used it for family game night or just picking up a pizza for a late snack! We will continue to use this hotel for the coming years!

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Great service

By

April 23, 2017

club

Wonderful check-in staff. Great breakfast.. We will make HI our default choice.

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Great staff

By

April 21, 2017

Staff was willing to accommodate me as I had surgery
and need to keep my ice pack extremely cold

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so so

By

April 20, 2017

club

room could have been cleaner. Staff is great. Was only at the hotel to sleep so did not see much of the place. Got in at 11:45 pm left at 7 am.

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Was okay

By

April 14, 2017

Staff was great. Room could have been cleaner. Nice place to spend the night.

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Great place to relax

By

April 12, 2017

platinumelite

I stayed one night in this hotel and absolutely loved it. Clean and comfortable I almost wish I didn't have to leave so soon.

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Good breakfast, but no sleep

By

April 09, 2017

club

One of the noisiest hotels I've ever stayed in. Getting woken up every half hour through the night with doors slamming and people yelling is not worth the breakfast they provide.

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Great value

By

April 04, 2017

club

Staff was friendly and accommodating . Needed to attend a family funeral and the cost was good and staff was very accommodating

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Clean, Comfy and Relaxing

By

April 03, 2017

club

I stayed for two nights for business and everything was perfect. The staff was friendly and helpful. The room and entire hotel were very clean. Everything was attractively decorated. Breakfast was great. Also, the hotel was nice and quiet at night and the bed was very comfortable. Internet connection was good too. Overall, it was a great value and I would recommend it highly.

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Comfy Room

By

March 29, 2017

The beds were very comfortable. The bedding was fluffy and soft. There were plenty of pillow and towels. The room was clean and updated. The room was larger than I expected. The mini kitchenette was a nice bonus. We are very satisfied and comfortable during our stay.

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