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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 388 reviews
94%
Recommend This Property

Ratings Breakdown

388reviews

  • 5 Stars
    274
  • 4 Stars
    78
  • 3 Stars
    15
  • 2 Stars
    10
  • 1 Stars
    11

Comfortable bed and room

By

July 24, 2017

club

Refrigerator/ kitchenette is very accommodating for my full week business stay. Front desk staff are friendly and accommodating. Location of my room directly outside elevator a plus

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Very comfortable room, very quiet, restaurant recommendation was perfect.

By

July 20, 2017

We were extremely tired, having driven 10 hours in the heat. Room was great. We had a great dinner on the waterfront, perfect recommendation. The directions were written down (I do no do well with verbal directions). And the town was small enough not to get lost.
Breakfast was plentiful and room was pleasant. Lots of news on TV, and newspapers. A very pretty area to drive to and leave. It must be wonderful in the fall when the students return to college, but we enjoyed ourselves.

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Great place to stay

By

July 14, 2017

club

Loved the convenient location and the staff is wonderful. The breakfast is a nice addition in an attractive great room.

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Great stay

By

July 13, 2017

Professional and courteous staff. Comfortable rooms. Highly recommended.

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Nice staff, good location

By

July 12, 2017

Always a good experience here. Nice staff, very friendly and accommodating early check ins.

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Great Location

By

July 12, 2017

platinumelite

Excellent Stay - too many questions on the survey!

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Average stay

By

July 09, 2017

club

The hotel is adequately comfortable for a stay of a couple nights. Some updating would do them some good but this hotel is in a very small town where hotel traffic is probably at a minimum.

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Nightmare booking

By

July 07, 2017

I booked 4 rooms online. It was not obvious in your website that I was booking a non-refundable, pre-pay reservation, or I would not have done that!! Then Holiday Inn charged my card $1100 ($1100!!!) over the cost of the rooms, for no apparent reason. Seriously??? The manager was terrific, and got that straightened out. She was not able to reduce the rate of the rooms or undo that awful reservation. In my opinion, the rooms were significantly overpriced. Even though the room was fine and breakfast very good, I am finished with all the IHG properties. I won't stay in any of them again.

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nice hotel

By

July 06, 2017

Nice hotel but the parking is only in the back of the hotel, can be quite a bit of walking

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Excellent and friendly staff!!

By

July 05, 2017

We have stayed in many Holiday Inns in the past 13 years but this one in Chestertown, MD. has by far the best staff ever encountered!!! Thank you all so much for making our stay almost perfect! Only issue is the Bathroom products, tissues, etc. all need an upgrade please! But, just in case, we will bring our own next time we visit. Such a wonderful pet friendly hotel as well!

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Great Experience

By

July 01, 2017

club

This hotel exceeded our expectations. The rooms were clean, bathrooms were spotless. I will definitely be staying here again when I go to visit my child at Washington College!!

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Comfortable.

By

June 28, 2017

The hotel was quiet, well-maintained and comfortable.

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