Rated 4.5 out of 5 by 472
Rated 4.0 out of 5.0 by EdgarL7 Points not received
I haven't seen my point in my account
About the hotel, was a pleasant stay.
May 16, 2016
Rated 5.0 out of 5.0 by Rosella68 Quick to the Airport
It was a quick night sleep but all went well. Front desk staff and shuttle drivers were quite helpful.
May 9, 2016
Rated 4.0 out of 5.0 by Jakester1709 Friendly staff and clean room
Staff was very friendly and helpful, room was clean as were the rest of the hotel areas. Nice area as there are 3 restaurants in the hotel areas to give you some choices on meals without having to leave the area.
May 4, 2016
Rated 5.0 out of 5.0 by Doorhdwe Good nights sleep
I was only here a short time as I arrived late and had a early flight. It was a comfortable room and very convenient to Midway.
May 2, 2016
Rated 5.0 out of 5.0 by dlcs57 GREAT service
We happened to stay here after finding out our connecting flight was cancelled. We were provided a list of hotels in the immediate area and told they may have a "distress" rate. I called almost every single one on the list and only Sandy offered us any sort of discounted rate.....I should mention we were traveling with our father, a 91 yr old WWII veteran, so had also asked for senior or military discounts if there was no distress discount. I called Sandy back to confirm the rate and was then passed to reservations. Reservations had to put me on hold to confirm the rate. Imagine our surprise when the desk clerk was Sandy!!!! What an exemplary employee!!!! She assigned us a very suitable room, and continued to endure our requests for additional items - extra covers, bottled water, wifi assistance. She made us feel like we were the only guests at the hotel! We were incredibly impressed with her, the hotel and our room. Our stay was just overnight and the staff that greeted us the next morning we equally pleasant and helpful. The shuttle service was prompt, the driver courteous. We would definitely stay here again, and although we've been loyal to another chain in the past, we would definitely consider other HI accommodations! THANK YOU, SANDY!!
April 29, 2016
Rated 5.0 out of 5.0 by lambawi64 What a wonderful caring staff!!
We were traveling to Las Vegas from Midway and found the hotel had 24 hour shuttle service. On driving down, we were lost and hungry. We called the hotel and the person who answered the phone was so sweet, guided us in the right direction and told us where we could eat once we arrived, which was close to midnight. Shuttle was prompt in the morning, pleasant driver. We had a driver take us down and she stayed in the room until late morning without problems after we left for the airport. When returning from Vegas, we arrived at 1am, called the hotel for the Shuttle and it was there in 10 minutes. The person who answered the phone was again, so pleasant and accomodating. We needed shuttle back to the airport the next morning to catch a bus to Wisconsin, got a prompt wakeup call, ate a wonderful breakfast, was greeted with smiles and the shuttle driver took us right to arrivals as we asked. Could not have asked for anything more............start and finish to a wonderful vacation!! Thanks so much!!
April 25, 2016
Rated 5.0 out of 5.0 by ajmphd Relaxing, comfortable
My wife and I arrived at 8:00 a.m. A room was available and we were allowed to check in at that time. That doesn't happen very often! Great staff. Friendly.
April 20, 2016
Rated 5.0 out of 5.0 by Chipster38 Nice getaway
I needed a hotel close to the airport and this one was real nice to relax in before leaving on my trip
April 19, 2016