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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 553 reviews
95%
Recommend This Property

Ratings Breakdown

553reviews

  • 5 Stars
    420
  • 4 Stars
    100
  • 3 Stars
    17
  • 2 Stars
    8
  • 1 Stars
    8

Hotel stay

By

August 21, 2017

platinumelite

Pillows are soft. If you need a more firm one then might have to ask the front desk. I did not but next time will.

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Easy

By

August 21, 2017

club

Nice people. Always greet you.
Easy to get around

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Cama fresca y comoda

By

August 16, 2017

club

Excelente trato cordial, él área es muy accesible. Los cuartos huelen a limpio. El café y el desayuno están muy ricos

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Great customer service

By

August 16, 2017

club

Employees were nice. Room was clean and comfortable. Will most likely come back if needed. Although it was a little pricey.

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Cama comoda

By

August 15, 2017

club

Mas explicación sobre si queremos cambio de sabanas

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I mean, it's okay.

By

August 15, 2017

club

Neighborhood is sketchy. We saw a lot of homeless people. Bed was super hard and room smelled old. But the staff was super amazing! Everyone I interacted with had a smile on their face and you felt like they liked it there.

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Top Notch Customer Service

By

August 14, 2017

platinumelite

My children were traveling from Kansas to San Diego for a summer road trip and the front desk manager and team went above and beyond making their stay amazing. They made sure the room was ready and communicated with me to ensure all was paid for when my kids arrived. Cannot say enough about how amazing they treated my family. Awesome Customer service!!

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Great service

By

August 14, 2017

club

Left watch at the hotel, returned promptly via mail. This showed that they went extra mile for the customer. Also clean hotel with large room and very good breakfast.

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Nice stay

By

August 08, 2017

club

Great stay w friendly staff. Bit overpriced if u compare it to a huatt place.

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Good stay

By

August 07, 2017

Very nice hotel and stay. Nice room, easy check out, good breakfast. No issues!

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Great Place to Stay!

By

August 07, 2017

The staff makes you feel at home. The room is so clean and comfortable. Highly recommend this hotel.

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Great staff!

By

August 07, 2017

club

Amazing staff! Would recommend to anyone staying in the area! Can't say enough good things about the front office!

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