Rated 4.7 out of 5 by 253
Rated 4.0 out of 5.0 by LC12345 Decent
The hotel room was clean, and the staff was friendly.
The mattress was not great, and the breakfast choices didn't look so good. They were both below what I normally find at a Holiday Inn Express.
November 20, 2015
Rated 4.0 out of 5.0 by "king" James Expectation on Services and smoke free environment
Upon arrival I was concerned with smoke and noise. I've visited other hotels and you could smell the smoke in the room although it was a non smoking room. I notice the smokers outside smoking. Another area was food. The selection was great especially the (turkey) sausage and the friendly environment. When I return to that area, I will be expecting the same service. I would recommend to family and friends!!!!
November 16, 2015
Rated 5.0 out of 5.0 by rpb154 Amazing Staff
We stayed here with our daughters and they loved the lady that was taking care of breakfast. She was amazing and so sweet and funny with everyone there. She really made you feel like you were at her home for breakfast.
November 15, 2015
Rated 3.0 out of 5.0 by Crazy Owl November Stay
Staff was great. The woman working the breakfast made you feel as if you were a guest in her home, very nice. The hotel was nice, very clean. The one problem was sound proofing in the walls, we were disturbed during both nights of our stay
November 11, 2015
Rated 5.0 out of 5.0 by Claudia-14 Great Hotel and excellent service
I really enjoyed my stay at this property. I frequently stay at a HIE and this one was definetly one of my favorite hotels. The service was excellent: friendly, professional and courteous . The room I had was very spacious and the bed very comfy . The hotel was close to major roads and hwy. Overall enjoyed the stay very much. I felt that the price was a little high for being on the outskirts of Saracuse.
November 9, 2015
Rated 5.0 out of 5.0 by panelly Great Service as Alway
We have stayed at your hotel in the past and will again in the future. Every employee is friendly, helpful and efficient. No one ever fails to greet us, whether it is at the front desk or housekeeping upstairs. We have never had a bad experience at the Syracuse Holiday Inn Express. And the coffee is great!
November 3, 2015
Rated 5.0 out of 5.0 by CDRTony Great stay!
Great stay! Front desk person bent over backwards to help us. Manager got my group a tremendous rate. Breakfast person treated us like family.
November 3, 2015
Rated 4.0 out of 5.0 by gatorbob Hotel Stay 10.27.15
enjoyed my stay, staff was friendly, would enjoy a better selection and choices for breakfast
Towels were old and should be replaced
Location was convenient to my work location
October 30, 2015