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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 445 reviews
82%
Recommend This Property

Ratings Breakdown

445reviews

  • 5 Stars
    245
  • 4 Stars
    97
  • 3 Stars
    45
  • 2 Stars
    31
  • 1 Stars
    27

Great room and staff

By

October 23, 2017

Your staff were excellent. We were put in a room that had an offensive smell which my daughter picked up immediately due to her being pregnant. They moved us immediately without any problems. Also, we advised the housekeeping staff the next day that they didn't need to clean, just leave clean towels and empty the trash as we had a baby in diapers. They responded as we asked. Breakfast was great! In the past we had to ask for turkey bacon or sausage, but this time the turkey sausage was already there. Thanks for being sensitive to those who do not eat pork. And last but not least...Keep the Cinnamon rolls coming...they are the best! I like to use HIE hotels when I travel as I know what to expect. I know when I get there, I won't be surprised.

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great access, to beaches, poor access to HIX

By

October 16, 2017

club

Easy to book stay, however the room was dated to a point that the furniture was worn and torn. The bathroom was clean and well maintained. Had a reasonably new TV but the desk where it was previously mounted suggested it was there for a long time.

The intersection location made it difficult for ingress egress to the parking area due to the traffic density.

Price was right

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Stay here when in Clearwater

By

October 08, 2017

Friendly Staff and Clean Comfortable Room and a Great Location for Events at the Ruth Eckerd Hall or Capitol Theater

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Welcoming Hotel

By

October 04, 2017

club

We were greeted by Orlando at the front desk. He was very friendly and engaging. The room was clean and the bed was very comfortable. The breakfast area was clean and well maintained. The food was good and sufficiently stocked.

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Florida business trip

By

October 04, 2017

club

Comfortable bed, but the service of the maintenance staff Was horrendous. It took 2 hours to get a replacement iron.
This was after a 6 hour plane ride with very little to eat.

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Sehr gute Schlafmöglichkeit - Zuvorkommendes Personal

By

October 02, 2017

club

Der Hotelservice war hervorragend. Die Zimmerausstattung und die Lage perfekt. Schwimmbad und Fitnessraum vorhanden.

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Safe haven after hurricane Irma

By

September 27, 2017

club

We lost power the night before we checked in. My husband and I were not sure if we could afford to stay at a hotel, so we decided to stay at home for the night without power. needless to say, we did not get any sleep. We decided to try and find an affordable room at a reputable hotel. I stay at IHG hotels at least twice a year, both for business and travel. We found 2 hotels that was close to our work within the price range and with free breakfast. We found one from a different hotel chain and one at this location. We decided to stay at the Holiday Inn since the room was at least $20 cheaper. We were surprised that we had a decent room, considering we booked the same day. We got a restful sleep for 2 nights and a hot breakfast for 2 mornings.

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Staff

By

September 16, 2017

club

Entire staff, especially Josh and Orlando at the front desk were unbelievable under the pressure of the situation. I cannot commend them enough for all they did, always having customer comfort and safety in mind.
JOB WELL DONE to ALL staff!

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Getaway

By

September 15, 2017

club

The hotel was very nice , clean the beds comfy wish breakfast was served later but I am a sleepy head. All staff was amazing. No complaints very much enjoyed my stay.

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Clean and Tidy

By

September 11, 2017

platinumelite

Enjoyed my short stay one night stay as had to evacuate for the on coming Hurricane.

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Like coming home.

By

September 10, 2017

club

My husband and I came to the area to visit a friend. It was a stressful trip but the room was comfortable, clean and relaxing. We slept very well. It was a nice home away from home.
The front desk staff were welcoming, friendly and efficient. Check in and out was a breeze.
Very nice hotel.

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Mr.

By

September 07, 2017

club

Great stay and the hotel provided first class service. The staff was willing to accommodate my needs with no hassle!

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