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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 1514 reviews
93%
Recommend This Property

Ratings Breakdown

1514reviews

  • 5 Stars
    1042
  • 4 Stars
    308
  • 3 Stars
    70
  • 2 Stars
    57
  • 1 Stars
    37

Concert stay

By

July 21, 2017

club

The room and staff were excellent. My wife and I enjoyed our stay and the free breakfast sure hit the spot in the morning before our drive home. I will definitely stay here again!

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Great staff and wonder rooms

By

July 21, 2017

club

It was a great stay overall
We were upgraded when we arrived...the bed was extremely comfortable and we had a great time.

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Unique and Quality Hotel

By

July 20, 2017

We've already booked another stay. Definitely recommended!

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Great stay

By

July 20, 2017

club

Nice location, rooms are large and quiet, clean, and comfortable.

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Great location!

By

July 20, 2017

club

Had a great time in Cleveland and glad we selected this hotel for location and we were pleasantly surprised by the size of our suite! Love the floors in the hotel and guest rooms!

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Best Stay

By

July 18, 2017

club

I love to stay again it was a great stay . I will be returning an telling my friends an family to do the same .

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Friendly staff and helpful

By

July 18, 2017

club

Comfortable bed. Big room. Needed refrigerator and microwave

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great location

By

July 17, 2017

club

great location right downtown within walking distance of many things.

cocktail hour was a bonus.

ac was noisy

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Clean and comfortable

By

July 16, 2017

club

Quiet, clean and comfortable. Friendly, helpful staff. Would stay here again.

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Cleveland Clinic appointment

By

July 16, 2017

club

A good choice for those going to the Cleveland Clinic. Ask for the medical rate. However, an extra charge for frig and/or microwave. Valet parking pricey, but worth it for us.Be sure to make arrangements if you need your car at a specific time. The staff is helpful and polite. Rooms are large and clean. Breakfast room accommodates a lot of people. Food was typical of most Holiday Inns. Located within walking distance of several restaurants.

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Great room

By

July 14, 2017

Great atmosphere and beautiful room. No dining room and loomI'mbreakfast wasn't the greatest.

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Exceeded Expectations

By

July 14, 2017

club

To be able to drop your car off and never use it until you leave was fabulous. Also to be within walking distance of everything we wanted to do and see was a added benefit.

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