Rated 4.4 out of 5 by 810
Rated 5.0 out of 5.0 by Jlevess Beautiful Building, great location
Hotel is in a beautifully restored old building! Perfect location for walking to downtown Cleveland venues. Rooms are very large, all hardwood floors and giant windows. Self parking was easy, garage is right next to hotel. Ladies working the breakfast in the morning kept the area clean and stocked. My only problem was due to the hardwood floors there was a big gap under the door to the room adjoining ours and we could hear everything the very loud group of ladies next door were saying
April 17, 2015
Rated 2.0 out of 5.0 by Cesaro Rude Staff
The staff was not helpful and was rude when asking for dinner suggestions. I found chicken bones under the bathroom door and the outside noise was bad. I have gluten allergies so there was only 2 things that were gluten free at breakfast. In addition they charged a lot for the room, lack of help and rudness of staff.
April 17, 2015
Rated 5.0 out of 5.0 by Postie22 Excellent Downtown Location
Booked the hotel thru experience with previous Holiday Inn Express locations. Totally exceeded my expectations. Great downtown location, close to shops, restaurants, casino, transit lines to suburbs and airport, walking distance to three major sports venues and Cleveland city center. Interesting rooms due to location in historical building, Room was quiet inside and wood floors conditioned sound from going to lower level rooms . Very nice view of downtown Cleveland from room windows.
April 16, 2015