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Rated 4.2 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by The BEST Choice ... AGAIN! The HI Express in Clinton is ALWAYS our choice, and the BEST choice, when visiting in Clinton, MS. We have always found the exterior of the hotel, the grounds, and the interior of the hotel, to be immaculate. The rooms are spacious and the beds are exceptionally comfortable. The breakfast is nothing but DELICIOUS, and offers a wide variety of breakfast foods. And to top everything off, the staff - Missy, Yolanda, Rodonna, and every other staff member - are incredibly friendly and helpful! Making their guests feel "special" is more than a slogan to the staff ... it's what they DO. As I've said before, "We won't even consider staying anywhere else"! October 3, 2015
Rated 3.0 out of 5.0 by Mixture of Okay and Not So Great The managers seemed to be on top of it and were very helpful, but this did not extend to the front desk staff. Two times, when a manager told me one thing in response to a question, the front desk attendants seemed to be unaware or unwilling, I wasn't sure which. I felt like I was putting the front desk attendants out anytime I asked the simplest question. Two examples: 1) We qualified for and requested a late checkout. Standard late checkout time is 1:30, but the desk attendant asked me for a specific time, so I stated between 11:30 and 12:30. She said no, I HAD to provide a specific time. In any other HIE, late checkout is late checkout. -- I didn't understand her annoyance and borderline rudeness. 2) We needed a cab. I asked if there was a company they knew that was reliable and the attendant (a different employee from the situation above) handed me a card to call. I was fine with that -- we have cell phones these days and I planned to make the call myself anyway. However, the manager was standing there and asked her employee to make the call for me, and the employee blatantly resisted. It was uncomfortable for ME to witness this awkward exchange between the manager and employee. I would suggest more training and setting clear expectations for all employees. Otherwise, the rooms were decent. The lounge area and breakfast were nice, as always. September 30, 2015
Rated 5.0 out of 5.0 by Excellent Hotel Staff! Kasey at the front desk and Missey the sales director were extremely friendly and a pleasure to interact with. I would highly recommend this hotel based on the caliber of the staff. September 29, 2015
Rated 5.0 out of 5.0 by Clean and comfortable with friendly staff The Clinton MS Holiday Inn Express is conveniently located with easy access to restaurants and the interstate. The staff was extremely courteous, helpful and friendly, especially the room service staff. The property was very clean and the bed was one of the most comfortable we have slept in. September 29, 2015
Rated 5.0 out of 5.0 by THE VERY BEST As far as my wife and I are concerned, there is no other place to stay, when in the Clinton/Jackson area. The property itself, the breakfast, the "extras", are unsurpassed. And the entire hotel staff are the VERY best we've ever met. We'll be in Clinton very often, for family visits and MC Choctaw Baseball ... we will ALWAYS stay at this hotel. Please experience this incredible hotel for yourself! September 26, 2015
Rated 4.0 out of 5.0 by Nice and peaceful Nice and peaceful. We slept like logs and felt refreshed next morning to hit the road again. Staff was sweet and helpful. September 21, 2015
Rated 5.0 out of 5.0 by Pretty nice stay Overall the Hotel and staff was nice. However, we stayed on the 1st floor and did experience quite a bit of noise off and on. In addition the shower had mildew on it and the air conditioning unit was very loud like something was wrong with it. September 16, 2015
Rated 5.0 out of 5.0 by bath room the commode in the bathroom would not quit running. I forgot to let the management know. September 16, 2015
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