Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 483 reviews
89%
Recommend This Property

Ratings Breakdown

483reviews

  • 5 Stars
    293
  • 4 Stars
    113
  • 3 Stars
    37
  • 2 Stars
    20
  • 1 Stars
    20

Under Construction

By

October 19, 2017

The room was fine. The staff was helpful. However, my stay was ill timed as it was while the main area was under construction. I am sure the final product will be great, but my experience was less than great.

Read More
Read Less

breakfast

By

October 17, 2017

club

breakfast room under construction and they still provided breakfast in small room next door some people complained they had to take back to room
I told one quest they good go to mc Donald's or just don't eat here if you think its so bad and lol at them
for not understanding the construction going on
I travel 3000 miles in the air and was glad to eat cooked food other than fast food thanks.

Read More
Read Less

Great front desk staff

By

October 16, 2017

platinumelite

Although under construction, we had a comfortable stay.
The location was perfect for our visit.

Read More
Read Less

Being Remodeled

By

October 16, 2017

club

I’ve stayed here before and it was great. Sadly, for this visit, it is under construction so many amenities are temporarily unavailable. Fitness center smaller, more limited than usual. Bar and pantry unavailable during this period.

Read More
Read Less

快適なベッドと素晴らしいサービス

By

October 16, 2017

club

十分満足しました。工事中であったため、ホテルに入った際の工事部分が見えたのと、朝食の場所に疑問を持ちましたが、特に問題なかったです。

Read More
Read Less

Great breakfast,helpful

By

October 14, 2017

club

Even though the hotel was doing some remodeling to their lobby area, the rest of the hotel was very nice. The staff went out of their way to help us in any way they could. The halls were well lit, and the rooms were very clean and comfortable. The selection of food for breakfast was way beyond what I"ve seen in other hotels. The location was very good close to several different restaurants

Read More
Read Less

great staff and rooms

By

October 12, 2017

the staff was very accomidating and the rooms were up to date. No complaints, only compliments... Great job, keep up the great work.

Read More
Read Less

Clean room

By

October 10, 2017

club

Staff was great under the conditions the hotel is .

Read More
Read Less

Quick Visit

By

October 10, 2017

club

Nice room for just a quick visit for a cross country meet. There was construction going on in the lobby, but the staff was good about making accommodations and it was not a big deal.

Read More
Read Less

Fresno/Clovis stay

By

October 10, 2017

platinumelite

This property is being renovated in the 1st floor area and has limited breakfast service with a grab and go style. The other parts of the hotel are very dated and shabby. Having stayed in over 40 HIE properties the last year, this is by far not representative of the norm. If renovation continues throughout then it should be brought up to expectations.

Read More
Read Less

Construction indoors

By

October 09, 2017

platinumelite

Full construction of great room and breakfast room made breakfast grab and go and eat in your room. Dust, etc. Normal for construction, I know, but no compensation in the price of the rooms.

Read More
Read Less

Great staff great location

By

October 09, 2017

It's close to everything and will soon be renovated. Great staff made my stay enjoyable.

Read More
Read Less