Rated 4.5 out of 5 by 234
Rated 5.0 out of 5.0 by traveler5555777 Stay before cruise
My extended family stayed prior to a cruise - this was a return stay. Great location, friendly staff and for a free breakfast, it is excellent. Will return!
April 16, 2015
Rated 4.0 out of 5.0 by getawaygirl2015 excellent staff
no view....great room, excellent staff, breakfast was great
April 15, 2015
Rated 3.0 out of 5.0 by Julie Indiana Service from some employees ruined a good stay
We called for early check in and was told we could not. Jada (or Jade). Told us she would call us as soon as room was ready. We came back an hour later just to check if anything had changed. She rudely reminded us she had already spoke to us and would call when available. We took it on our own to find a place to be able to change so we could enjoy the day at the beach at least. She did not help us at all with where amenities were located. A member of the cleaning staff over heard us and directed us to common bathroom area. I wish I had her name because we really appreciated all she did for us. At 4 pm we still had not received our phone call and went back to see if we could get in room. We were able to go to room and again sorry I didn't write down name of 2nd shift front desk clerk but she was friendly and helpful. Every morning when we came down to breakfast Jada was at front desk and never smiled or acknowledged us . Not once In the time of our stay did she acknowledge us which we made several trips past front desk during her shift. In fact I was surprised at how few employees were friendly and helpful. We truly appreciated those that were though. They made up the difference. The gentleman helping with breakfast each morning went above and beyond. The cleaning lady on our floor went above beyond to be helpful as well. The workers I've listed out were the exceptions the rest of the staff made you feel like you were ruining their day by staying at their hotel.
April 13, 2015