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Rated 4.2 out of 5 by 624 reviewers.
Rated 4.0 out of 5.0 by Nice Place, Clean, and Comfortable Everything about this stay was great except for one thing. Every Holiday Inn Express I have stayed at has one amenity that I truly enjoy, and that is that they have free coffee, tea, and water available in the lobby area. When I checked in on Thursday evening, this location was no different. However, when I got back from my business the next day, Friday, the coffee thermos and the rest of the items that go with it were gone. I inquired at the desk about the coffee and I was told that the general manager decided, for a reason they did not know, to take the free coffee away. What's up with that? I don't know if the free coffee is part of HIE's policy nation wide, but it appears to be based on everywhere else I've stayed. This GM needs to rethink this decision and put the coffee back out. If this is corporate policy that franchises have to follow, then the GM is in violation of the policy. Put the coffee, tea, etc. back out please. February 4, 2016
Rated 5.0 out of 5.0 by Will go nowhere else! After staying here and working with the excellent staff, I will go nowhere else while in Atlanta. You may find a higher-priced hotel, but none with the level of care provided here! I travel the country and these people set the mark for customer service. Thank you! February 3, 2016
Rated 4.0 out of 5.0 by Jjtaz Surprised that the airport noise was unnoticeable while We slept! January 29, 2016
Rated 5.0 out of 5.0 by Good place to stay Needed to book a room due to weather and early flight. Will stay there again. Only tiny complaint I had was salty Biscuits and gravy. Plenty of other things to eat though. Miss the old waffle machine. Pancakes are a bit rubbery. I love that the shuttle will get you to a restaurant nearby as an extra value. January 26, 2016
Rated 5.0 out of 5.0 by Hotel of choice Great Hotel for service, appearance, comfortable, etc. January 26, 2016
Rated 5.0 out of 5.0 by Clean and safe environment Any holiday inn express I have ever stayed in was clean and the staff always friendly. I would recommend this hotel to anyone. Great job on security as well. January 24, 2016
Rated 5.0 out of 5.0 by Friendly staff and great service We were greeted with warm, friendly faces that were efficient and checked us in proficiently. Shuttle service was awesome. Friendly driver and so accomodating! Beds were comfortable and room very clean! Thank you!! January 21, 2016
Rated 5.0 out of 5.0 by Consistent Helpful Service I stay at this hotel at least 4 to 5 times a year. The shuttle runs every 30 minutes, 24 hours a day and that makes it very convenient to the the airport. This is an older property and the rooms are a bit worn out, the beds are comfortable but the rooms are in need of a refresh. However, some of the rooms come with microwave and refrigerator, which is a great convenience. The breakfast area has hot and cold offerings, the selection is very good. The front desk personnel, the kitchen staff, house keeping and shuttle drivers all deliver consistent service and are very helpful. They try to accommodate special requests in a timely manner. Overall a good choice if you need to be close to the airport. Price point and value good. January 21, 2016
  • 2016-02-09 T11:05:40.194-06:00
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