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Rated 4.5 out of 5 by 340 reviewers.
Rated 2.0 out of 5.0 by Good staff The staff are friendly and very attentive the rooms on the other hand need attention correct sized bed and new mattresses since they were worn out and as hard as concrete. February 25, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Older hotel that has been updated and clean. Enjoyed my stay and will stay again. Great customer service and friendly staff. February 21, 2015
Rated 4.0 out of 5.0 by feeling welcome in Colorado Springs The hotel was clean and the hotel staff friendly. Trevor, Osman and Brian are great representatives of the hotel and should be commended on the attention to the guests requirements. The hot tub was cooler than I would have liked and the maintenance person explained it was because of the children that use it. The exercise room had electrical issues with the ground fault receptacle tripping out while using the treadmill. By unplugging the water cooler, the problem went away. I found with the trains going by that I was unable to sleep with the window open. I liked the breakfast selections and the staff were extremely friendly and kept the breakfast bar well stocked. All the hotel staff were exceptional. February 20, 2015
Rated 5.0 out of 5.0 by Pleasant, clean room. Excellent work desk. Good breakfasts! Delightful, comfortable stay, with staff taking the initiative to be sure our needs were met. We needed the handicap room. The only problem I saw was the challenge of using the roll-in shower and retaining water in the shower area. The hand-held shower holder did not keep the shower head in the desired position so it did not spray where desired. I'm speaking from the standpoint of the person not needing the hand-held shower head. For my wife who needs it, I needed to assist. I simply recognize that finding the best solutions for certain handicaps is always a challenge. Thanks for making handicap facilities available. February 19, 2015
Rated 5.0 out of 5.0 by Home away from Home Great place to stay. Don't hesitate to made this a home away from home. The staff will make it just that for you and yours. The deck on the rear of hotel is a breathtaking view. February 9, 2015
Rated 5.0 out of 5.0 by Clean room and great service Rooms clean and quiet, staff was very courteous. Restaurant within walking distance. Easy access from I25. February 2, 2015
Rated 4.0 out of 5.0 by OK Staff was very attentive to the problems I had. Hotel is older and needs updating. Hair dryer was shorting out (a replacement was requested and supplied right away.) Tub drain clogged (it was fixed upon my request.) Broken lamb was replaced (this took a few days.) January 19, 2015
Rated 5.0 out of 5.0 by Great experience We were very pleased with our stay at the Holiday Inn Express and Suites - Air Force Academy. January 19, 2015
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