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Rated 3.9 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Very nice The staff here was very helpful when we asked about what we should see in Colorado Springs. They helped us choose a couple of great restaurants too. I appreciated their friendliness! July 7, 2014
Rated 5.0 out of 5.0 by Very Nice Property Hotel appeared very new. Staff was great. I would highly recommend this hotel if you are looking for a good night's sleep in a great city. July 3, 2014
Rated 2.0 out of 5.0 by Not the best I expect more from HIE. I am a platinum member but was not recognized as such. Bathroom facilities did not work properly even after being worked on. Breakfast was cold and not well maintained. Ran out of many items. Not a good stay. I love HIE but this was not a good experience. July 1, 2014
Rated 5.0 out of 5.0 by Great stay I was very happy with our stay at this hotel. Would definitely use it again and recommend it to my family and friends. June 26, 2014
Rated 4.0 out of 5.0 by Good stay Stayed to visit family in the area. The hotel was in a good location for my needs and was very quiet. Everything was very satisfactory with the room. Only complaints were a lot of light leakage in the curtain setup and the air conditioning seemed to have a hard time keeping at a consistent temperature. The night shift desk clerks seemed indifferent to our presence, but the day shift team was very polite and helpful. The fitness center was a little cramped and there was no remote available to change the TV do something worthwhile during my run, but not a big deal. Big deal was not having any sanitizer or towels to wipe the equipment off after I was done. Overall, a pleasant experience. June 25, 2014
Rated 4.0 out of 5.0 by Great service Our family spend two nights in June at the Holiday Inn Colorado Springs Airport taking in the sights of Colorado Springs and then traveling to Durango Colorado.We will soon be spending another two nights as we journey back home to Missouri. The staff was very friendly as they welcomed us and checked us in. Upon entering our room we were quite surprised to detect a tobacco smoke odor as I knew the entire hotel was a smoke free facility. Our daughter has asthma. I called the desk and within a short time an employee arrived and verified she also detected the odor. We were immediately transferred to another room which was fresh and clean. One of the managers apologized for the inconvience and said " that no matter what rules are in place there is occassionally someone who thinks they are above them." The room was clean and contained all the extras we needed. Breakfast was good and filling. We look forward to our up coming stay in a few days. June 20, 2014
Rated 3.0 out of 5.0 by Small outdates rooms This Hotel is extremely Dated. everything provided is to Minimal standards. Rooms are very small so if you are more than one person you will be crowded. IF your looking for a quick one person overnight stay its just sufficient but I fell the price is high in that regard. June 19, 2014
Rated 3.0 out of 5.0 by hard working staff member I do need to say there was an employee I would like to Acknowledge. Her name was Livia (sp?) She was in housekeeping and the breakfast area. She went out of her way to make us feel comfortable. She is a hard worker and did a nice job cleaning the room,as well as keeping everything clean and nicely stocked in the breakfast area. She also greeted each guest with personal attention. It would definitely be an asset to promote her in your hotel. June 17, 2014
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