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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 535 reviews
87%
Recommend This Property

Ratings Breakdown

535reviews

  • 5 Stars
    326
  • 4 Stars
    113
  • 3 Stars
    47
  • 2 Stars
    33
  • 1 Stars
    16

Wonderful Long Weekend Stay!

By

October 13, 2017

I wanted to thank the HIE COS Team for such a wonderful weekend with our Saudi Aramco Friends. The staff there were just great. The breakfast staff (Sukki and Marley) made sure our day started off with a satisfied tummy.

I recalled Lori from our trip last year. She was efficient as ever. And Aubrey always had a smile on her face. What pleasant people to have at your Front Desk.

Mickey came up to our room to get the TV programmed correctly. We were surprised that a suite had only one TV. Our suite last year had 2 TVs. When we mentioned we liked to watch TV in bed, he moved the TV to our bedroom when we left for sightseeing.

The best example of service: Somehow, none of our group had a corkscrew. When I asked Aubrey if she had one, she said no. She said they usually have one to loan, but they seemed to always “walk”. I walked next door to the Holiday Inn bar to borrow their corkscrew. Can you believe that the bartender did not have a corkscrew! When I returned to HIE and told Aubrey, the General Manager Sharon overheard our conversation. Then, she left the hotel and went to a store to purchase one for our use AT 8pm on a Friday night. We were all blown away by this level of service. Our Texas Canasta card game was much more fun with our wine! A General Manager at the hotel at 8PM on a Friday night blew all of us away.

Again, thank you very much for the GREAT SERVICE we received.

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Good Room

By

October 12, 2017

Bed was super clean and relaxing. Hotel staff was helpful and nice. Close to restaurants.

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Very nice personnel. Great staff.

By

October 12, 2017

I enjoyed my stay and will be back in the next few months. I was made to feel welcomed and will recommend this hotel to everyone I know. I thank everyone for the excellent service I recieved. I will so look forward to staying there again.

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Clean room and excellent view

By

October 10, 2017

club

Check in was fast and easy, the room was clean and good sized. Refrigerator, bathroom, and microwave were all spotless. As someone who travels for work this is always nice to see. The view from the hotel was amazing.

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Cos

By

October 09, 2017

club

It's a good place to stay i always stay here when I go to cos. The rooms and nice beds are comfortable and the breakfast is always great.

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Great place to stay

By

October 08, 2017

Went for a conference held at a different hotel but stayed here. Enjoyed the stay.

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Practical

By

October 06, 2017

club

The hotel is very nice and comfortable. Staff was more than helpful. For us, however, the greatest service you offer is your park and fly option. It is SO nice for us, as retired, dedicated travelers, to be able to "bookend" our trips with overnight stays at your hotel. We ride the shuttle and have our car waiting--without having to buy it back from the airport authority!!

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Spur of the moment stay

By

October 05, 2017

club

At the hotel and I must say I have no complaints. Check in was easy ans in a matter of minutes and same for checking out. The room were bed clean and comfortable.

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Convenience and Comfort

By

October 05, 2017

club

I have used this site whenever necessary in the past because it is convenient to the airport and allows parking aided by the use of an airport shuttle. The room is quite comfortable and service is always friendly and helpful. The shuttle is timely and makes travel matters convenient and less stressful.

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Very clean, comfortable stay

By

October 04, 2017

club

This hotel is extremely clean, including the spa and pool. Breakfast at the hotel had a nice variety and the attendant is very friendly and helpful.

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Holiday Inn Express Standard is kept

By

October 04, 2017

club

Other than our room being a little small, due to building design, everything was good. The standard that I have found to mean Holiday Inn was there.

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Great overnight road stop

By

October 02, 2017

club

Well up to the pricing and comfort standards we expect at Holiday Inns, our travel preference when available.

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