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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 477 reviews
90%
Recommend This Property

Ratings Breakdown

477reviews

  • 5 Stars
    327
  • 4 Stars
    91
  • 3 Stars
    18
  • 2 Stars
    22
  • 1 Stars
    19

Wonderful front desk staff!

By

May 18, 2017

club

At check in we were greeted warmly and professionally. Being a big graduation weekend for SCU and the Fort etc. we were worried we would not find a good room. Upon calling Holiday Inn Express, you not only had a fabulous room, but made our stay so enjoyable! The genuine hospitality and care given to all guests and your facility was such a respite to us as we came from MI and were needing a wonderful place to stay. The contrast was amazingly wonderful! You sure should be proud of your people! Our room was perfection and the beds were comfortable. After the wedding a group of us enjoyed the setting of your small tables and sunny comfortable entrance to visit. Your hotel made our visit to SC wonderful! A great home away from home. We were even helped with printed maps to reach the destinations we needed to go to. Thank you, thank you for creating the beautiful, comfortable hotel you have for weary travelers!

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Friendly staff, very clean, comfortable bed

By

May 17, 2017

club

Friendly staff, very clean, comfortable bed. It is nice so be addressed by the staff with my stay in mind. Keep up the good work. We will be traveling through again

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Reliable clean hotel

By

May 16, 2017

We have never been disappointed with HIE. This is a wonderful hotel chain.

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very comfortable bed.

By

May 16, 2017

club

I rate my stay as excellent. I was greeted by the desk clerks in a highly gracious

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Great value and comfort

By

May 16, 2017

club

Great hotel and convenient location. Excellenr service and great breakfast choices. Staff was very helpful and provided extra towels as soon as we asked.

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Large rooms

By

May 15, 2017

club

The room was perfect for our family during our visit with our son. Enjoyed having a separate bedroom area for the baby to sleep and take naps while we visited in the hotel.

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Exceeded my expectations

By

May 13, 2017

club

The room was very spacious and clean. The staff were very courteous and helpful. They recommended some great places downtown for dinner. I was very pleased with my stay at this property.

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Respite

By

May 12, 2017

club

The check-in staff was very helpful when I was inquiring about my rewards program. They looked up my rewards number and gave me information about requesting a replacement for my lost card. They also gave me a sheet of a variety of restaurants for dinner as well as directions. As a weary traveler, their friendliness was greatly appreciated. Great service!

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Nightly Experience

By

May 08, 2017

platinumelite

The room was very spacious and clean. One staff member was very helpful. Others, not so much.

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Good hotel to stay in columbia

By

May 06, 2017

club

This is a good place to stay. Nothing spectacular but does it job. Safe, quite, and clean.

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Staff was very friendly and professional

By

May 05, 2017

The room was everything I expected, request first floor and late check-in and got both, The bed was very comfortable and the breakfast was awesome. The surrounding area had a lot of places to eat and shop and minutes away from Fort Jackson. Will stay there on the next trip to SC.

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Great Stay

By

May 05, 2017

club

I was very pleased with my stay at Holiday Inn Express. Pleasant staff, clean rooms, location and variety of the continental breakfast. I would stay again as well as refer others to this location.

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